Website Terms & Conditions of Use

These are the Terms & Conditions of Use for all websites operated by Austrian Airlines AG and other applications operated by Austrian (referred to below collectively as “website”).

1. General

The website is operated by Austrian Airlines AG, Office Park 2, 1300 Vienna Airport, Austria (referred to below as "Austrian").

Please read these Terms & Conditions of Use carefully before using our website. By using our website you agree to these Terms & Conditions of Use.

These Terms & Conditions of Use also apply when you use the website or parts of it from other websites which allow complete or partial access to the website.

2. Property rights

All trademarks, copyrights, database rights and other rights for the protection of intellectual property regarding the content of the website (including the layout and display of the website), together with the underlying software code, shall remain with Austrian or its licensors. You must not copy, modify, distribute, use in any other form or reproduce the content of the website or the underlying software code in full or in part without the prior written consent of Austrian.

3. Approved use

All online services (including the booking machine) on the website are made available exclusively for the purpose that you can check the availability of travel-related products or services (for example the itinerary), carry out legitimate reservations, use our online check-in or carry out other transactions with providers. You may only use the website in agreement with these Terms & Conditions of Use and for the above-mentioned legally permitted purposes.

In particular, you agree to the following:

3.1. You must not use the website in such a way as to infringe the rights of others.

3.2. You must not use any device, mechanism, software or other scripts that may disrupt the functioning of the website. This includes uploading files infected with viruses.

3.3. You must not adopt any measures that may cause an unreasonable or excessive load on the Austrian infrastructure.

3.4. You must not block, overwrite or modify any content generated by Austrian or in any other way access the website maliciously.

3.5. You must not reproduce the data on the website for commercial purposes. This includes quoting the prices for Austrian flights on another website or on another online server. In particular, you must not copy, distribute, or use or reproduce in any other way the content placed on the website through the use of "robots", other search engine technology or any other automated mechanisms.

3.6. You must not access or attempt to access any of our networks by whatever means without authorisation.

3.7. You must not make any unauthorised, false or fraudulent bookings, especially bookings paid for using the credit cards or account details of third parties who have not agreed to this.

4. Consequences of unapproved use

Without prejudice to our other rights (regardless of whether they are based on law or other regulations) we reserve the right to cancel your bookings without notice and/or refuse you access to the website if you violate any of these Terms & Conditions of Use.

5. Changes to the website

We reserve the right to make improvements or changes regarding the information, services, products and other content on the website at any time and without notice.

This website may contain links or references to other websites which are not operated by Austrian. Unless otherwise mentioned, we do not support these other websites and hereby explicitly distance ourselves from the content of these sites. This statement applies to all links to external sites contained on the website and any content on these sites to which these links lead.

We reserve the right to make the connection to other websites dependent on our express written permission and to revoke our agreement to a link at any time.

7. Exclusion of Liability

Austrian accepts no liability for the validity, accuracy, completeness or quality of the information provided by third parties (e.g. cooperation partners, travel agents or airport operators). Liability claims against Austrian relating to damages of a material or immaterial nature and caused by the use or non-use of the information provided are excluded, unless there is evidence that Austrian acted wilfully or with gross negligence.

8. Storage of IP addresses

If you visit the website, our web servers automatically store the IP address of your internet service provider, the website from which you are visiting us, the websites that you visit with us as well as the date and the duration of your visit. In the event of violations of these Terms & Conditions of Use, we reserve the right to use the stored IP address to pursue claims under civil law and to investigate criminal offences.