Austrian Flight Value Vouchers

Has your flight been cancelled or do you wish to travel at a later date? Convert your ticket with a booking date up to 15 May 2020 and departure point in the EU1, Switzerland, UK or USA into a Flight Value Voucher – at the original ticket value.

Did you book your flight after 15 May 2020? Or is your departure location in Greece, Bulgaria, Slovakia, or outside the EU, Switzerland, Great Britain or the USA? If so, use our flexible rebooking options.

This is how to get your Flight Value voucher

Request

Enter the booking code or the ticket number of the original flight for each passenger on the application form.

Create

Open the confirmation link you receive by email and log into your Austrian or Miles & More user profile on the Flight Value Voucher portal.

Download

Download your Flight Value Voucher as a PDF. You can also view the voucher at any time via the portal. 

Redeem

Book your new trip on your computer. The Flight Value Voucher is stored as an additional payment option. 

Please note

  • You can convert any Austrian tickets that were issued up to and including 15 May 2020 and have a travel date up to and including 30 April 2021. Additionally, the departure location on your ticket has to be in the EU1, Switzerland, UK or the USA.
  • Tickets can only be converted into Flight Value Vouchers via the airline that issued them. If you have a ticket from an airline other than Austrian, you will have to convert it via the website concerned.
  • The Flight Value Voucher is valid until 31 December 2021 for travel until 26 December 2022.
  • To make a new booking with the Flight Value Voucher, the departure location must be in the same country as the departure location of the original ticket.
  • You must book with the Flight Value Voucher on your computer. It is not possible to redeem it via the app or your smartphone at present.
  • You will need an Austrian or Miles & More user profile. If you do not yet have a user account, please set up an Austrian user profile.

Frequently asked questions about Flight Value Vouchers

Do you have any further questions about the Flight Value Voucher? You can access the terms and conditions of use for the Flight Value Voucher here.

1 Except Greece, Bulgaria or Slovakia