Legal information

Here you can find all areas of the subject where there are legal notices. Click on the respective icon to go to the associated area.

Terms and Conditions of Carriage

Passenger rights

Liability provisions

Service promise

Terms & Conditions of Use of the website

Additional legal content

  • Information concerning data protection
  • Data collection for foreign authorities
  • Black list  , This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.
    This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.
  • Terms and Conditions of Carriage from and to Canada (PDF, English, 1.9 MB)  , This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.
    This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.
  • Austrian Prepaid Card
  • Customer Service Plan for lengthy waiting times
  • Dispute Resolution Centres
  • Ombudsman system
  • Currency converter
  • ADM Policy
  • Aircraft disinsection (English)  , This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.
    This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.