Austrian Flight Value Vouchers

Was your flight cancelled or would you like to travel at a later time? If your ticket has a booking date up to 15 May 2020 and a place of departure within the EU1, Switzerland, the UK or the USA, you can convert it into a Flight Value Voucher – for the same value as your original ticket. 

Did you book your flight after 15 May 2020 or was your place of departure in Greece, Bulgaria, Slovakia or outside the EU, Switzerland, the United Kingdom or the USA? Use our flexible rebooking options.

This is how to get your Flight Value voucher

Request

Enter the booking code or the ticket number of the original flight for each passenger on the application form.

Create

Open the confirmation link you receive by email and log into your Austrian or Miles & More user profile on the Flight Value Voucher portal.

Download

Download your Flight Value Voucher as a PDF. You can also view the voucher at any time via the portal. 

Redeem

Book your new trip on austrian.com. The Flight Value Voucher must be entered in the ‘Voucher’ field under date selection before submitting the flight search. 

Please note

  • You can convert any Austrian tickets that were issued up to and including 15 May 2020 and have a travel date up to and including 30 April 2021. In addition, the departure location on the ticket must be in the EU1, Switzerland, the UK or the USA.
  • Tickets can only be converted into Flight Value Vouchers by the airline that issued them. If you have a ticket from an airline other than Austrian, you will have to convert it through the respective website.
  • Bookings with a Flight Value Voucher must be redeemed online.
  • You need an austrian.com profile. If you do not yet have a user account, please set up an Austrian user profile.

Frequently asked questions about Flight Value Vouchers

Do you have any further questions about the Flight Value Voucher? You can access the terms and conditions of use for the Flight Value Voucher here.

1 Except Greece, Bulgaria and Slovakia