Austrian Flight Value Voucher
Has your flight been cancelled or do you wish to travel at a later date? Transfer the value of your ticket into a Flight Value Voucher, redeemable until 31 December 2021, and you will receive an additional Discount Voucher worth 50 euros.
Enter your booking code or ticket number of the original flight for each passenger.
Download your Flight Value Voucher online and receive an additional Discount Voucher worth 50 euros1.
Book your new trip online on austrian.com.
When converting your ticket value into an Austrian Flight Value Voucher you will also receive an additional Discount Voucher worth 50 euros1. The fare of your unused booking is irrelevant for this. The trip that you originally booked is automatically cancelled free of charge.
Register for the Flight Value Voucher by entering your booking code or ticket number in our enquiry form. Afterwards you can download your personal Flight Value Voucher on our website and redeem it online with your next booking.
All customers with unused Austrian tickets issued up to and including 15 May 2020 with a travel date until 30 April 2021 are entitled to apply.
Frequently Asked Questions
The ticket value can currently only be converted into a Flight Value Voucher if the departure airport of the original flight is in the EU, Switzerland or Great-Britain.
If you have purchased a seat reservation and/or an additional baggage with your booking, the conversion into a Flight Value Voucher is not possible. In this case please contact our service center.
To the service center
All you need to do to secure the value of your ticket is to download your Flight Value Voucher. The Flight Value Voucher has to be entered at the time of the flight search request when booking a flight on austrian.com.
You can redeem your Flight Value Voucher at any time until 31 December 2021 for one or more new bookings. This means you can decide at leisure when you would like to fly and use your Flight Value Voucher.
The Flight Value Voucher offers you maximum flexibility. You can redeem your Flight Value Voucher at any time until 31 December 2021. The Austrian Flight Value Voucher can only be used for bookings on austrian.com whose route includes at least one leg with an Austrian flight number (e.g. OS123). The Flight Value Voucher is currently available for the following departure countries: European Union, Switzerland and Great Britain. The current fare conditions of the new flight selected will apply.
You can use your Flight Value Voucher on austrian.com for several tickets in a single booking, or can use it for several bookings until the value of the Flight Value Voucher has been used up. The only condition is that the voucher holder, for reasons of security, must also be travelling as part of the booking.
As soon as you have successfully registered for the Flight Value Voucher, you will automatically receive your additional Discount Voucher worth 50 euros for redemption in a new online booking at austrian.com.
You can redeem your Discount Voucher worth 50 euros on a new booking up to and including 31 January 2021. The journey must begin by 31 December 2021.
We will contact you by email as soon as we have checked your application. It usually only takes a few minutes.
Yes, you cancel any previous applications for a refund when you apply for a Flight Value Voucher.
1 You will only receive the Discount Voucher worth 50 euros if you convert your ticket value into a Flight Value Voucher by 31 August 2020. The Discount Voucher cannot be combined with the Flight Value Voucher when booking a flight. It can be redeemed until 31 January 2021 if you start your journey before 31 December 2021.