Current information and flight disruptions

Before leaving for the airport, find out about current safety information and rules for travelling and get up-to-date flight information via text, email or in our Austrian App.

Coronavirus – current information

We will keep you informed about the status of your flight

Austrian Airlines offers a free information service that keeps you informed in good time about changes to your flight. Regardless of which airport you fly from with Austrian Airlines, you will receive text or email updates about flight disruptions so that you can adjust your travel plans accordingly.

You can choose how we inform you about up-to-date flight changes:

  • At the time of booking your flight:
    simply enter a current mobile phone number or email address during flight booking (no registration required)
  • About your profile:
    Create an austrian.com profileand store your contact details there
  • In the Austrian App:
    Download theAustrian App
EventInformation channelTime
Flight status
  • Online
  • Via app
Immediately
Gate change at Vienna Airport
  • Email
  • Chatbot
From two hours before departure
Delay over 15 minutes
  • Email or SMS¹
  • Chatbot
Immediately
Cancellation
  • Email or SMS¹
  • Chatbot
Immediately

1Sent via SMS if no email address is available.

A business traveler sits at the gate and looks at his smartphone

Simply check your flight status yourself

Request flight status online

Request flight status via Chatbot
By the way: With our Chatbot Maria you can not only check your flight status, but also rebook it free of charge if your flight is affected by a cancellation or delay

All functions of the Chatbot

Frequently asked questions