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Advance Notification by Telephone

Please let us know at the time of booking that you wish to travel with your pet. We'll check the applicable transport conditions and the possibility of loading and will inform you accordingly. Notification and further information: +43 5 1766 1000

Small Dogs and Cats in the Passenger Cabin

If you want to travel in the cabin with your small cat or dog, it must be placed in a soft, leak and smell-proof transport container. The combined weight of the animal and container must not exceed 8 kg, the max. pet container size is 118 cm (length + width + height) for easy stowage in front of your seat.

Larger Animals in the Cargo Hold

Animals that cannot be transported in the passenger cabin may be accepted in the cargo hold as long as the travel conditions are fulfilled. Please inform us at the time of booking  of the weight and dimensions of the appropriate, according to IATA (International Air Transport Association) standard, transport container. We will check the possibility for loading in the aircraft compartment.

Requirements for the Kennel:

  • the animal must be able to stand with its head extended and must have enough space to move
  • feeding and watering facilities must be available
  • it must be leakproof and the floor must be covered with absorbent material
  • it shall be ventilated on at least 3 sides
  • it has to be solid and escape-proof

Austrian Airlines reserves the right to check:

  • the animal´s behaviour at the time of acceptance
  • that the container meets the requirements to ensure a safe transport throughout the whole journey

Transport Charges

The basis for the charging concept is the weight and size of the animal including the container and the respective flight routing. Three categories are defined: "Small", "Medium" and "Large".

Стоимость перевозки животных

Категория Размеры контейнера для перевозки Рейсы внутри Европы,
в третьи страны
Межконтинентальный рейс
перевозка в салоне самолета
весом до 8 кг (контейнер с животным) и
суммой измерений по длине, ширине и высоте не более 118 см
EUR 50
EUR 70
перевозка в грузовом отсеке
с макс. размерами 60 x 45 x 40 см EUR 100
EUR 150
перевозка в грузовом отсеке
превышает размеры 60 x 45 x 40 см EUR 200
EUR 300

Обратите внимание! Помимо сборов, указанных выше, взимается плата за обслуживание, размер которой зависит от аэропорта вылета. На рейсах, выполняемых авиакомпаниями-партнерами (код-шеринг), и чартерных рейсах могут применяться другие правила и тарифы.

Guide Dogs and Assistance Dogs

Guide dogs and assistance dogs are carried free of charge at Austrian Airlines and may travel with you in the cabin as long as all safety requirements are met. Please inform us at time of booking!

For therapy purposes we accept emotional or psychiatric service dogs in the passenger cabin free of charge, if you have booked a flight to/from the USA.

Click "Disabled access to flights, before departure" for more information.

Остались вопросы?

Мы будем рады на них ответить: +43 5 1766 1000