携带宠物旅行?

Advance Notification by Telephone

Please let us know at the time of booking that you wish to travel with your pet. We'll check the applicable transport conditions and the possibility of loading and will inform you accordingly. Notification and further information: +43 5 1766 1000

Small Dogs and Cats in the Passenger Cabin

If you want to travel in the cabin with your small cat or dog, it must be placed in a soft, leak and smell-proof transport container. The combined weight of the animal and container must not exceed 8 kg, the max. pet container size is 118 cm (length + width + height) for easy stowage in front of your seat.

Larger Animals in the Cargo Hold

Animals that cannot be transported in the passenger cabin may be accepted in the cargo hold as long as the travel conditions are fulfilled. Please inform us at the time of booking  of the weight and dimensions of the appropriate, according to IATA (International Air Transport Association) standard, transport container. We will check the possibility for loading in the aircraft compartment.

Requirements for the Kennel:

  • the animal must be able to stand with its head extended and must have enough space to move
  • feeding and watering facilities must be available
  • it must be leakproof and the floor must be covered with absorbent material
  • it shall be ventilated on at least 3 sides
  • it has to be solid and escape-proof

Austrian Airlines reserves the right to check:

  • the animal´s behaviour at the time of acceptance
  • that the container meets the requirements to ensure a safe transport throughout the whole journey

Transport Charges

The basis for the charging concept is the weight and size of the animal including the container and the respective flight routing. Three categories are defined: "Small", "Medium" and "Large".

宠物运输费

类别 运输容器尺寸 欧洲境内航线
第三方国家境内
洲际航线

储于客舱中运输
最大总重量为 8 千克(包括宠物),以及
最大尺寸为 118 厘米(长宽高之和)
50 欧元

70 美元/加元
70 欧元

100 美元/加元

储于托运仓中运输
尺寸不超过 60 x 45 x 40 厘米 100 欧元

150 美元/加元
150 欧元

200 美元/加元

储于托运仓中运输
尺寸超过 60 x 45 x 40 厘米 200 欧元

300 美元/加元
300 欧元

400 美元/加元

请注意:除了机票上的费用,根据出发机场的规定,可能收取额外服务费。合作航空公司(共享代码)的航班以及包机航班可能采用不同的规则和费用。

Guide Dogs and Assistance Dogs

Guide dogs and assistance dogs are carried free of charge at Austrian Airlines and may travel with you in the cabin as long as all safety requirements are met. Please inform us at time of booking!

For therapy purposes we accept emotional or psychiatric service dogs in the passenger cabin free of charge, if you have booked a flight to/from the USA.

Click "Disabled access to flights, before departure" for more information.

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我们乐于提供帮助:+43 5 1766 1000