Frequently asked questions Group Bookings
A group can be booked from ten people or more. Please note that children under two years of age do not have a right to a seat and therefore do not count towards the minimum group size.
Group bookings are offered to persons and entities with domicile and a billing address in Austria.
Customers from Germany, Switzerland and all other countries are requested to contact a trusted travel agent to make a group booking.
Travel agencies, please use the known sales channels to contact Austrian Airlines.
A group booking can be made up to 344 days in advance. Please note that your return flight must also fall within this 344-day period.
Special offers from the Internet cannot be used for group bookings as they are subject to strict conditions. The group price is calculated individually and independently of the cheapest published fare costs and conforms to the respective capacity of the flight. The size of any given group reduces the remaining capacity for our individual customers. The average price for a larger group may therefore turn out to be higher. As the number of bookable seats on the flight is reduced by the group size, the group price may therefore turn out to be higher for a large group than for a group of ten persons or for an individual on the same flight.
The list of names must be provided no later than 35 days prior to departure to avoid an automatic cancellation of seats for which you will be charged.
Payment of group tickets must be made four weeks before departure by credit card or bank transfer. Depending on the payment method, the payment confirmation or invoice is issued with the tickets and sent via email.
Please note: the overall group price must be paid in one transaction.
We will gladly book seats for school groups or groups with lots of children so that the group can sit together. Please note: we cannot fulfil any individual seat preferences. A customised selection is available via our online check-in from 47 hours prior to departure.
The airline reserves the right to change reserved seats for security reasons or in the case of a change of aircraft. Reserved seats are not guaranteed.
Yes, please use the online check-in with seat selection from 47 hours prior to departure. Passenger names, your ticket number and on selected routes (for example the United Kingdom or the United States) passport information are required for an online check-in.
Before tickets are issued, as long as the requested group size of a minimum of ten persons remains unchanged and the contract conditions allow it. Ticket conditions apply once the tickets are issued.
To book an airport transfer or a train ticket please contact a provider after confirmation of your group booking.