City check-in Vienna

Due to the temporary interruption of the City Airport Train operation since 19 March 2020, use of the city check-in is not possible until further notice.

Thank you for your understanding.

    If you have a ticket for the City Airport Train (CAT), as an Austrian Airlines passenger you can check in directly at the CAT City Terminal at Wien Mitte and also check in your bags for the flight.

    A woman checks in at the City Check-in in Vienna

    Terminal services

    Uniquely in Europe, the Austrian Airlines City Terminal has the functions of an airport terminal – in the middle of the city. The service can only be used in connection with a CAT ticket.

    Self-service kiosks

    Check yourself in and print your boarding pass and luggage tag right away. This way you avoid waiting times at the check-in counter and save valuable time.

    Baggage drop-off

    Check your bags in yourself at one of the machines. Please note that large bags must be checked in at the airport.

    Check-in the previous day

    You can drop off and check in your bags the day before from 24 hours before your departure. Enjoy a convenient journey to the airport.

    Check-in and ticket counters

    If your travel plans change, you can rebook, add extra services and buy tickets at the Austrian Airlines ticket counter.

    Location and opening hours

    A section of the Vienna city map to describe the location of the City Airport Terminal

    Wien Mitte railway station is a 15-minute walk away from the city centre. You can get there easily by underground lines U3 and U4, tram line O, bus 74A and various S-Bahn lines.

    Opening times

    • Austrian Airlines check-in: Monday to Sunday from 05:00 a.m. to 09:00 p.m.
    • Austrian Airlines ticket counters: Monday to Sunday from 08:30 a.m to 02:00 p.m. and 03:00 p.m. to 08:00 p.m.

    Check-in deadlines

    Please note the shorter check-in deadlines at Wien Mitte station: You must check in and check your bags 75 minutes before departure. These check-in deadlines also apply to Business Class passengers and passengers with Star Gold or Frequent Traveller status.

    Self-service check-in

    For selected airlines (including Austrian, Lufthansa, SWISS, Brussels Airlines and Eurowings) you can now check in and check your bags yourself. Simply print your boarding pass and luggage tag at one of the check-in machines. Attach the luggage tag to your case and keep the receipt. Then place your suitcase on the conveyor belt at the baggage desk. Your bags are transported automatically once you have scanned the code on your luggage tag.

    Late night check-in

    Check in relaxed as early as 24 hours before scheduled departure. You can also check your bags in right away to make your journey to the airport even more comfortable.
    Hint: Park for 60 minutes from 06:00 p.m. the previous evening free of charge in the Wien Mitte car park (accessible via Gigergasse or Ditscheinergasse). You will get a free parking ticket (insertable card) from staff at the CAT desk.