Seat reservation

Tailor your flight according to your wishes and travel in your preferred seat. You can choose whether you would like to reserve a Classic Seat, an Extra Legroom Seat or a Preferred Zone Seat.

The following video explains in more detail the various options for seat reservations on Austrian Airlines flights.

A man with curly red hair and glasses wearing headphones rests in an airplane seat with eyes closed.

Classic Seat

Window, aisle or middle: the choice is yours. Reserve your preferred seat category when booking, later under “My bookings” or during online check-in. Seat reservations can be made as early as one year in advance.

Economy Basic/Light Economy Comfort/Comfort Green Economy Flex Business Class for a fee free of charge in online check-in free of charge free of charge

Seat reservations for European flights in Business Class are still free of charge.

Flight segment Economy Class Premium Economy Class Business Class Intercontinental short haul for a fee not available free of charge Intercontinental medium and long haul for a fee free of charge in online check-in1 free of charge2

1For a fee in the Premium Economy Light fare.
2Free of charge in online check-in in the Business Light fare

Seat reservation is free of charge on some fares.

Intercontinental medium and long haul for a fee
  • Please note that a confirmed reservation for a Classic Seat does not entitle you to a specific seat on board the aircraft (e.g. Seat 3A). It only entitles you to a seat in your chosen Classic Seat category (aisle, centre or window seat).
  • Classic Seat reservations on intercontinental routes in Business Class are still free of charge (except Extra Space seats).
  • HON Circle Members and Senators have the option of reserving a Classic Seat free of charge for themselves and those travelling with them on the same booking number on flights with Austrian, Brussels Airlines, Lufthansa and SWISS. This benefit is subject to availability and does not apply to Economy Light bookings on short-haul flights. With the Economy Light fare, the option of selecting a Classic Seat free of charge on short-haul flights is only available to HON Circle Members during online check-in.

We would like to inform you that you are entitled to a free Classic Seat reservation for flights to and from Italy under ENAC regulations (Ente Nazionale per l’Aviazione Civile [Italian Civil Aviation Authority]), provided you fulfil the following conditions:

  • you are travelling with a child between the ages of 2 and 12; or
  • you are a passenger with a disability or accompanying a passenger with a disability.

We will assign you seats together at check-in free of charge.

A person leans back in a dimly lit airplane seat, appearing calm and relaxed.

Extra Legroom Seat

Treat yourself to more comfort on your next flight by choosing one of our popular Extra Legroom Seats. These seats are usually located in the exit rows and offer up to 7 cm of additional legroom. Perfect for anyone who enjoys traveling with stretched-out legs or simply wants a bit more space to relax.

More room. More comfort.

  • A confirmed reservation for an Extra Legroom Seat does not entitle you to a specific seat on board the aircraft (e.g. Seat 3A). It only entitles you to a seat in your chosen Extra Legroom Seat category.
  • HON Circle Members and Senators have the option of reserving an Extra Legroom Seat for themselves and those travelling with them on the same booking number free of charge on flights with Austrian, Brussels Airlines, Lufthansa and SWISS. This benefit is subject to availability and does not apply to Economy Basic and Light bookings on short-haul flights. With the Economy Basic and Light fare, the option of selecting an Extra Legroom Seat free of charge on short-haul flights is only available to HON Circle Members during online check-in.

In the unlikely event of an evacuation you will be expected to assist in the opening of the emergency door.

Therefore passengers sitting in an exit row must:

  • be over the age of 16 years
  • be fit, strong and able to assist in the unlikely event of an evacuation of the aircraft during an emergency
  • be able to understand instructions given in English
  • be willing to assist in the unlikely event of an emergency
  • have the capability to perform the required tasks without assistance of a companion, parent or other relatives
  • not have a condition or responsibility that might prevent them from performing these functions or cause them to suffer bodily harm while performing these functions
  • not be pregnant
  • not be travelling with someone who needs their assistance in an emergency
  • not be travelling with a baby
  • not be travelling with a pet in the cabin

Our airport staff/cabin crew will verify that each passenger meets the emergency exit row seating requirements. Our airport staff/cabin crew is entitled to allocate another seat to passengers not meeting the necessary requirements.

Please also note that any hand luggage must be stowed in the overhead lockers because no objects must be in the seating area or under the seats of an emergency exit row.

Airplane cabin interior with three empty black seats, red headrests, and oval windows.

Legroom Seat on long-haul flights

On our long-haul flights, you can enjoy extra comfort with our Legroom Seats. These seats are not located in the exit rows, making them a great choice for families with children or anyone who simply appreciates a little more space. With up to 7 cm of additional legroom, your journey becomes noticeably more relaxed.

More space, more comfort – for travellers big and small.

Airplane cabin interior with rows of gray seats and red headrests featuring the Austrian Airlines logo.

Preferred Zone Seat

Travelling with us is even easier and faster, because with a Preferred Zone Seat you can disembark even faster after landing. The preferred seating zone is located in the front section of Economy Class.

On short-haul and medium-haul flights, this area is located behind our Business Class passengers, and on long-haul flights, it is located behind our Premium Economy passengers. You can book a Preferred Zone Seat on long-haul flights for a fee.

  • Please note that a confirmed seat reservation for your Preferred Zone Seat does not entitle you to a specific seat on board the aircraft (e.g. Seat 3A). It only entitles you to a seat in your chosen Preferred Zone Seat category.
  • The Extra Legroom Seat is a separate product. Extra legroom rows are therefore not part of the preferred seating zone.
  • HON Circle Members and Senators have the option of reserving a Preferred Zone Seat for themselves and those travelling with them on the same booking number free of charge on flights with Austrian, Brussels Airlines, Lufthansa and SWISS. This benefit is subject to availability and does not apply to Economy Basic and Light fare bookings on short-haul flights. With the Economy Basic and Light fare, the option of selecting a Preferred Zone Seat free of charge on short-haul flights is only available to HON Circle Members during online check-in.
Business class airplane seats with red and black upholstery, separated by a console with storage and power outlets.

Extra Space Seat in Business Class

Extra Space Seats are available in Business Class on intercontinental flights with the Boeing 777 aircraft type for a fee.

  • HON Circle Members and Senators have the option of reserving an Extra Space Seat in Business Class for themselves and those travelling with them on the same booking number free of charge on flights with Austrian, Brussels Airlines, Lufthansa and SWISS.
  • A confirmed reservation for an Extra Space Seat does not entitle you to a specific seat on board the aircraft (e.g. Seat 3A). It only entitles you to a seat in your chosen Extra Space Seat category.
A person leans back in a dimly lit airplane seat, appearing calm and relaxed.

Free Neighbour Seat

Sometimes a little more space is just what you need. Treat yourself to extra comfort and simply book the seat next to you on continental and intercontinental routes.

Plenty of extra space: book an empty neighbouring seat for even more comfort on your flight

We recommend booking an empty neighbouring seat under the following circumstances:

  • if you would like more space for reasons of comfort;
  • if you need more than a single seat due to your physical build;
  • if you are unable to fold down both armrests; or
  • if you can only fasten your seat belt with an extension.

Depending on the booking situation, you can reserve your neighbouring seat and so ensure that this seat is guaranteed to remain unoccupied. Please telephone our Service Centre for details.

Conditions for ticket rebookings and refunds for seat reservations

If you have an existing advance seat reservation, you can rebook or cancel your ticket easily and conveniently yourself via “My bookings”.

Please note that a confirmed advance seat reservation does not guarantee you a specific seat on board the aircraft (e.g. seat 3A). The advance seat reservation refers to the chosen seat category (e.g. Classic Seat, Preferred Zone Seat, Extra Legroom Seat, etc.).

An advance seat reservation applies to a single leg of your flight.

Please note that advance seat reservations are not refundable, either at the airport or on board.

When you book a seat in an emergency exit row, you must be able to meet the legal requirements. These will be explained to you during the booking process. Should you not meet these requirements, you will be allocated a different seat and you are not entitled to a refund.

In the event of an operational change (e.g. a change of aircraft type or travel route), we will try to rebook you in the same seat category you have previously booked. However, the seat number you chose before may change. If we are unable to rebook you in the same seat category, your advance seat reservation is refundable.

Your advance seat reservation is also refundable if we cancel your flight.

Changing your advance seat reservation without changing your flight

If you have made an advanced seat reservation for your flight and wish to change your seat, price differences may occur regardless of the selected seat category. If the price for the newly selected seat is higher, the difference must be paid

Changing your advance seat reservation and your flight

If you change your flight and the route remains the same, you can transfer your advance seat reservation to the new flight.

This can result in price differences regardless of the seat category selected. If the price for the newly selected seat is higher, the price difference must be paid.

Should you also change your flight route, you may incur additional costs.

Advance seat reservations alone are not refunded. However, if you have purchased an upgrade to a higher travel class, the advance seat reservation you previously purchased is refundable. Free upgrades that we offer as a goodwill gesture or for operational reasons do not entitle you to a refund for your prior advance seat reservation.

A refund of the advance seat reservation together with a flight cancellation is possible if the fare conditions allow for a refund.

Please note that for unused tickets, the following refund conditions apply:

Continental routes: 

If your first flight allows for a refund, but the second flight does not, a refund for the second flight and advance seat reservation is not possible.

If your second flight allows for a refund, the ticket and advance seat reservation can be refunded in the event of a cancellation.

Intercontinental routes:

Just as the fare conditions of a flight leg do not allow for a refund, the advance seat reservation for the unused leg is also non-refundable, regardless of whether this is the outbound or return flight.

Do you have further questions?