Upgrades

Have you already booked your ticket but would like to enjoy a higher booking class? Priority boarding, lounge access or a several-course DO & CO menu – you decide which travel class you want to upgrade to. Find out here about all the options for booking an upgrade.

The following is a video which explains the options for upgrades on Austrian Airlines flights.

Upgrades for those with organisational ability and adventurers

Two young Austrian flight attendants on the airplane

Upgrade for a fixed price

You can book a fixed-price upgrade here if you decide to travel in a higher travel class after you have completed your flight booking.

A passenger sleeps during the flight

Bid upgrade

If you have already booked your Economy or Premium Economy Class ticket, but would now like to travel in a higher booking class, you can make us a fare offer. With a bid upgrade you book at your price.
Please note: Bid upgrade is not available for flights from and to Japan.

How to book your upgrade at a fixed price or in bid format

Two passengers in an Austrian airplane

Upgrade with miles

Do you collect miles? Then you can book your upgrade using miles.
You can enjoy the benefits of a higher booking class on a booked Economy Class flight from as little as 10,000 miles. You can book the mileage upgrade directly at the check-in desk at the airport or via the local Miles & More Service Team.

Upgrades for last-minute deciders

Young woman looks at her mobile boarding pass on smartphone

Upgrade in online check-in

Is there still some time until your flight and you decide you would like an upgrade? Book the upgrade via “My Bookings” up to 47 hours before departure.

Two passengers talking to an Austrian employee

Last-minute upgrades at the airport

Have you decided on an upgrade at short notice? No problem. Simply talk to our staff at the check-in counter, gate or directly with the crew on board.

Our higher travel classes

A young woman uses the inflight entertainment offer

Premium Economy Class

Enjoy a new travel experience in our Premium Economy Class. There are numerous benefits so you can arrive at your destination especially relaxed.

  • Comfortable seat with adjustable foot and headrest
  • Practical amenity kit
  • 12-inch touchscreen monitors with remote control, noise-cancelling headphones and USB ports
  • Refreshing welcome drink and delicious three to four course menus from DO & CO
A man and a woman are served coffee in business class

Business Class

With our Business fares you enjoy top-class service and all the amenities of our highest booking class.

  • Priority baggage service, check-in zone at the airport and boarding
  • Free access to the Business Class Lounge before departure
  • A guaranteed free adjacent seat on all short and medium-haul flights
  • Fully adjustable flat seat on long-haul flights
  • One extra item of hand luggage
  • Delicious Business Class menus from DO & CO

Your options in comparison

  Bid upgrade Upgrade for a fixed price Upgrades in online check-in Upgrades at the desk/on board
Time up to 72 hours before departure up to 48 hours before departure (before check-in) from 47 hours before departure When commencing your trip
Payment with miles¹ No Yes Yes No
Crediting of miles Yes Yes Yes No
Conditions of the higher travel class² No No No No

1 = Please note that you cannot pay with miles on our website.​ You will find further information about payment with miles on the Miles & More website
2 = Fare conditions such as minimum and maximum stay, cancellation and changes, free baggage allowance, etc.

Conditions

Upgrades can be obtained under the following conditions:

  • Availability in Premium Economy or Business Class
  • Confirmed reservations (no waiting list bookings)
  • A valid and issued Economy or Premium Economy Class ticket
  • Austrian scheduled flights operated by Austrian Airlines under an OS flight number (OSxxx)
  • Upgrades made via austrian.com can only be made for all passengers travelling on the same booking

If you would like to purchase upgrades for only selected travellers in the booking, please contact the Austrian Airlines Service Centre.

We will inform you 72 hours before departure if your bid has been accepted. Until then, you can change your bid at any time and several times, or even cancel it – free of charge of course. After that your bid is binding. If your upgrade is not confirmed, you keep the seat you originally booked.

In the following cases an upgrade is not possible:

  • For flights for which you have already checked in
  • For journeys where flight extras have already been booked but no payment has yet been made and the relevant documents for the service have not been issued
  • For journeys where additional services have already been booked which would prevent an upgrade from being made - for example, where a pet is to be taken on board the aircraft
  • For travel with small children up to two years
  • Miles & More redemption tickets are excluded from Austrian Airlines fixed price upgrades.

Do you have any questions?