Frequently asked questions about check-in
Online check-in and mobile services
Check whether you can check in online for your flight.
Please check the data entered for typing errors and try again. If you have problems checking in with your Miles & More card please enter your ticket number or booking code instead.
Yes, please go to the check-in counter at the airport in good time and drop your baggage.
Yes, you can also check out again online.
Yes. With the "Add passengers" function you can add people if not all family members are displayed at online check-in.
You can check in online if you are travelling with a baby, but we cannot offer you an online boarding card either for you or your baby. You can get the boarding card from our check-in staff at the airport.
Online check-in for unaccompanied children is possible. However, the boarding card is only issued at the airport and must be picked up there.
Please enter a double name without spaces and without a hyphen.
If you are only travelling with hand luggage, you can go directly to the boarding gate with your mobile boarding card.
It will still be easy to print out your boarding card at a check-in counter or at a check-in machine.
Yes, you can check in your bags quickly and conveniently at the bag drop counters.