Top Questions

Is there internet on board?
When can I use my smartphone on board?
You can use your smartphone or other mobile devices up to 1 kg, like tablets, in flight mode during the whole time between take-off and landing. You cannot have a data link to mobile networks or a bluetooth connection. Exception: You can use the myAustrian FlyNet, our on-board internet connection. Connect via WLAN with our FlyNet portal and you can be online while being above the clouds.
How long before departure can I check in online?
You can check in online as much as 47 hours before departure. Overview of all Check-in times
What could be the problem if web check-in doesn t work for me?
Please check the data you have entered for any typing errors, and try again. If there are problems when checking in with your Miles & More number, please insert your ticketnumber or bookingcode instead.Please check here if web check-in is possible for your flight.
myAustrian Services

myAustrian Services are optional services, which you can add in order to customize your travel experience to suit your personal needs.