Top Questions

When can I use my smartphone on board?
What costs apply when changing a booking?
To change your booking details you pay a rebooking fee and a handling charge, depending on the type of ticket. If you rebook in a higher booking class you will also have to pay the difference between the original fare and the new one. As a general rule, you may rebook your ticket in the same booking class or a higher one ֠provided there are still seats available..
How long before departure can I check in online?
You can check in online as much as 47 hours before departure. Overview of all Check-in times
Is Wi-Fi available on board?
Yes, with myAustrian FlyNet, our on-board Wi-Fi. As of now, it is available on selected aircraft from our short-haul and medium-haul Airbus family.
Whether you are answering emails, sending WhatsApp messages to friends or streaming the latest videos, with myAustrian FlyNet you are always online, even above the clouds. You can connect to the wireless network directly after boarding and once cruising altitude is reached, you can choose from three different service packages.
myAustrian Services

myAustrian Services are optional services, which you can add in order to customize your travel experience to suit your personal needs.

International