Top Questions

Is Wi-Fi available on board?
What are the conditions to change my booking online?
You can rebook online if...
  • ...you booked your ticket online at www.austrian.com.
  • ...your fare conditions allow rebooking.
  • ...the new flight has an Austrian Airlines flight number.
What booking details can I change?
  • the flight time
  • the date
  • the booking class of your ticket
What are the deadlines for rebooking?
  • fully flexible ticket up to 3 hours before departure
  • all other tickets up to 24 hours before departure
What costs apply when changing a booking?
To change your booking details you pay a rebooking fee and a handling charge, depending on the type of ticket. If you rebook in a higher booking class you will also have to pay the difference between the original fare and the new one. As a general rule, you may rebook your ticket in the same booking class or a higher one ֠provided there are still seats available..
Is there internet on board?
Yes, the myAustrian FlyNet, our WLAN on board. Currently selected planes from our Airbus family for short and medium distance connections are capable of offering the service. Reading and writing emails and WhatsApp-messages with friends and stream your new favourite video – with myAustrian FlyNet you are connected even above the clouds. You can connect to our WLAN when you board the plane and can choose between three different service packages when we reach cruising altitude.
myAustrian Services

myAustrian Services are optional services, which you can add in order to customize your travel experience to suit your personal needs.

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