Top Questions

What could be the problem if web check-in doesn t work for me?
Is Wi-Fi available on board?
Yes, with myAustrian FlyNet, our on-board Wi-Fi. As of now, it is available on selected aircraft from our short-haul and medium-haul Airbus family.
Whether you are answering emails, sending WhatsApp messages to friends or streaming the latest videos, with myAustrian FlyNet you are always online, even above the clouds. You can connect to the wireless network directly after boarding and once cruising altitude is reached, you can choose from three different service packages.
What costs apply when changing a booking?
To change your booking details you pay a rebooking fee and a handling charge, depending on the type of ticket. If you rebook in a higher booking class you will also have to pay the difference between the original fare and the new one. As a general rule, you may rebook your ticket in the same booking class or a higher one ֠provided there are still seats available..
Up to how long before departure can I check in online?
Overview check-in deadlines for your departure airport