Your carry-on baggage should not be bigger than 55 x 40 x 23 cm and not heavier than 8 kg. A foldable suit bag not bigger than 57 x 54 x 15 cm is accepted as carry-on baggage. Additionally, you may bring one more personal object like a purse or a notebook bag not bigger than 40 x 30 x 10 cm into the cabin.
You can use the web check-in online via Austrian.com or the Austrian Airlines App. You need your last name in combination with the booking code, an e-ticket number or a frequent flyer program number.
You can make a seat reservation during the booking process or up to 48 hours before the planned departure time under “My Bookings”. You may also contact the Austrian Airlines Service Center and selected travel agencies.
Whether your ticket can be rebooked or reimbursed is dependent on the tariff you booked and its tariff provisions. You will get more information during tariff selection in your online booking and on your booking confirmation. You can reverse your ticket by phone with our Guest Service Team: Mo-Su: + 43 5 1766 1001 (in Austria) 08:00-20:00, or by using the contact form. Cancelling your ticket online is not possible.