Top Questions

What costs apply when changing a booking?
Is there internet on board?
Yes, the myAustrian FlyNet, our WLAN on board. Currently selected planes from our Airbus family for short and medium distance connections are capable of offering the service. Reading and writing emails and WhatsApp-messages with friends and stream your new favourite video – with myAustrian FlyNet you are connected even above the clouds. You can connect to our WLAN when you board the plane and can choose between three different service packages when we reach cruising altitude.
How long before departure can I check in online?
You can check in online as much as 47 hours before departure. Overview of all Check-in times
When can I use my smartphone on board?
You can use your smartphone or other mobile devices up to 1 kg, like tablets, in flight mode during the whole time between take-off and landing. You cannot have a data link to mobile networks or a bluetooth connection. Exception: You can use the myAustrian FlyNet, our on-board internet connection. Connect via WLAN with our FlyNet portal and you can be online while being above the clouds.
myAustrian Services

myAustrian Services are optional services, which you can add in order to customize your travel experience to suit your personal needs.

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