Passengers requiring assistance

To ensure the best possible preparation, let us know about your support requirements at the time of booking, and no later than up to 48 hours before departure. Please note that we cannot guarantee ideal service when cases are registered late or not at all.

Your enquiry

Details of applicant

Your information

Booking details

Booking
First name surname
Departure location - destination

Type of assistance

Do you need a wheelchair at the airport?

Are you travelling with your own wheelchair?

Manual wheelchair

If you have a battery-operated wheelchair, please complete the ​pdf form Information about electric mobility aid and then upload it here.

  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Sie haben die maximal erlaubte Anazjl
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Sie haben die maximal erlaubte Anazjl
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Sie haben die maximal erlaubte Anazjl
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Sie haben die maximal erlaubte Anazjl
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Sie haben die maximal erlaubte Anazjl
  • Sie haben die maximal erlaubte Anzahl an Dateien erreicht.

Disabilities and escort

Message and attachment

Your message
Maximum 3,500 characters
Attachment
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Datei konnte nicht hochgeladen werden.
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Datei konnte nicht hochgeladen werden.
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Datei konnte nicht hochgeladen werden.
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Datei konnte nicht hochgeladen werden.
  • Please note: Use of Internet Explorer is temporarily not supported. Approved file formats: pdf, png and jpg. To attach the file successfully, please click on the button “ATTACH FILE”.
    Datei konnte nicht hochgeladen werden.
  • You have reached the maximum number of files allowed.

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