Frequently asked questions about travelling as a frequent flyer

You enjoy special privileges and services as a frequent flyer. We very much regret that we are unable to offer these to you to the extent to which you are accustomed from us.

But you can rely on us doing everything we can to offer you the service you expect from us again as soon as possible. Until we get there, on this page we are answering the most important questions on the topic of "Travelling as a frequent flyer".