Worldwide Telephone Numbers

Internet Helpdesk

Country Number Opening Hours
Austria +43 5 1766 1001 Mon-Sun: 08:00 a.m. - 08:00 p.m.
Worldwide +43 5 1766 1061 Mon-Sun: 07:00 a.m. - 07:00 p.m.
(lct Austria)

Worldwide Telephone Numbers

Country Number Opening Hours (Local Time)
Austria +43 5 1766 1000 Mon-Sun: 08:00 a.m. - 08:00 p.m.
Egypt +20 2 2580 3500 Sun-Thu: 08:30 a.m. - 04:30 p.m.
Albania +355 4 2235 028 Mon-Fri: 09:00 a.m. - 03:00 p.m.
Azerbaijan +994 12 497 18 22 Mon-Fri: 09:00 a.m. - 06:00 p.m.
Sat: 10:00 a.m. - 01:00 p.m.
Australia +61 282784385 Mon-Fri: 09:00 a.m. - 05:00 p.m. (LT MEL)
Belgium +32 2642 2570 Mon-Fri: 08:00 a.m. - 07:00 p.m.
Bosnia Herzegovina +38755233976 Mon-Fri: 08:00 a.m. - 05:00 p.m.
Bulgaria +359 2 806 0001 Mon-Fri: 08:30 a.m. - 07:00 p.m. (from 05:00 p.m. - 07:00 p.m. service in English only)
Sat-Sun: 08:00 a.m. - 04:30 p.m. (Sunday service in English only)
China +86 4008 810 770 Mon-Sun: 09:00 a.m. - 07:00 p.m. (lt PEK)
Denkmark +45 70 113 000 Mon-Fri: 08:00 a.m. - 06:30 p.m.
Germany +49 695 060 05 98
Fax: +49 695 060 05 99
Mon-Sun: 08:00 a.m. - 08:00 p.m.
France +33 820 816 816 Mon-Fri: 08:00 a.m. - 07:00 p.m.
Sat-Sun: 08:00 a.m. - 04:30 p.m.
Greece +30 801 11 26026 Mon-Sun: 09:00 a.m. - 09:00 p.m.
United Kingdom +44 3701 242625 Mon-Sun: 08:00 a.m. - 06:30 p.m.
Iraq +964 750 302 111-2 or
+964 750 302 111-3 or
+964 750 302 111-4
Sat-Thu: 09:00 a.m. - 05:00 p.m.
Israel +972 1 80 937 1 937 Sun-Thu: 08:30 a.m. - 05:00 p.m.
Italia +39 2 896 342 96 Mon-Fri: 09:00 a.m. - 08:00 p.m.
Sat-Sun: 09:00 a.m. - 03:00 p.m.
Japan +81 120 961 786 (free dial)
+81 3 4455 6407 (from overseas)
Mon-Fri: 07:00 a.m. - 07:00 p.m. (lct Tokyo)
Jordan +962 6 5200 180 Sun-Thu: 09:00 a.m. - 05:00 p.m.
Canada +1 800 843 0002 * Mon-Fri: 08:00 a.m. - 11:00 p.m. ET
Sat-Sun: 08:00 a.m. - 09:00 p.m. ET
Kazakhstan +7 7172 595 8888 Mon-Fri: 11:59 a.m. - 11:59 p.m.
Sat-Sun: 01:00 p.m. - 09:30 p.m.
Croatia +385 1 6265900 Mon-Fri: 08:00 a.m. - 04:30 p.m.
Sat-Sun: 08:00 a.m. - 04:30 p.m.
(service in English only)
Lativa +371 6 7507700 Mon-Fri: 08:00 a.m. - 08:00 p.m.
Sat-Sun: 09:00 a.m. - 05:30 p.m.
Lithuania +370 5 2105030 Mon-Fri: 08:00 a.m. - 08:00 p.m.
Sat-Sun: 09:00 a.m. - 05:30 p.m.
Macedonia +389 2 314837-2 or
+389 2 314837-5
Mon-Sun: 09:00 a.m. - 04:00 p.m.
Moldova +373 60 257257
+373 22 838838
Mon-Sun: 09:00 a.m. - 05:00 p.m.
Montenegro +382 20 653 350 Mon-Fri: 08:00 a.m. - 04:00 p.m.
Sun: 11:59 a.m. - 04:00 p.m.
New Zealand +64 98872755 Mon-Fri: 11:00 a.m. - 07:00 p.m. LT AKL
Netherlands +31 900 265 89 20 Mon-Sun: 08:00 a.m. - 08:00 p.m.
Norway +47 815 21 052 Mon-Fri: 08:00 a.m. - 06:30 p.m.
Poland +48 22 5203420 Mon-Fri: 08:30 a.m. - 05:00 p.m. – Polish / English
Mon-Fri: 05:00 p.m. - 07:00 p.m. – English only
Sat-Sun: 08:00 a.m. - 04:30 p.m. – English only
Romania +40 21 655 07 30 Mon-Fri: 09:00 a.m. - 05:00 p.m.
Russia +7 495 995 0 995 Mon-Fri: 09:00 a.m. - 09:00 p.m. lt MOW
Sat-Sun: 10:00 a.m. - 06:30 p.m. lt MOW
Sweden +46 770 82 73 73 Mon-Fri: 08:00 a.m. - 06:30 p.m.
Switzerland +41 44 286 80 88 Mon-Sun: 08:00 a.m. - 08:00 p.m.
Serbia +381 11 3248077 Mon-Fri: 08:30 a.m. – 05:00 p.m. Serbian / English
Mon-Fri: 05:00 p.m. – 07:00 p.m. English only
Sat-Sun: 08:00 a.m. – 04:30 p.m. English only
Slovakia +421 2 49402100 Mon-Fri: 08:30 a.m. - 05:00 p.m.
Slovenia +386 1 2443060 Mon-Fri: 08:00 a.m. - 04:30 p.m. – Croatian / English
Mon-Fri: 04:30 p.m. - 07:00 p.m. – English only
Sat-Sun: 08:00 a.m. - 04:30 p.m. – English only
Spain +34 91 541 73 62 Mon-Sun: 08:00 a.m. - 07:00 p.m.
Syria +963 11 22-36001 or
+963 11 22-20498 or
+963 11 22-38297
Sat-Thu: 08:30 a.m. - 04:30 p.m.
Thailand +66 2654 6800
(press 3)
Mon-Fri: 08:30 a.m. - 05:30 p.m.
Czech Republic +420 227 231 231 Mon-Fri: 08:30 a.m. - 05:00 p.m.
Turkey +90 212 354 88 67 Mon-Fri: 09:00 a.m. - 06:00 p.m.
Ukraine +380 800 3000 49
(MTS/Kyivstar)
Mon-Fri: 08:00 a.m. - 08:00 p.m.
Sat-Sun: 09:00 a.m. - 05:30 p.m.
Hungary +36 1 429 22 04 Mon-Fri: 08:30 a.m. - 05:00 p.m.
United States +1 800 843 0002 * Mon-Fri: 08:00 a.m. - 11:00 p.m. ET
Sat-Sun: 08:00 a.m. - 09:00 p.m. ET
United Arab Emirates Dubai:
+971 4 21125-38 or
+971 4 21125-39 or
+971 4 21125-40 or
+971 4 21125-41 or
+971 4 21125-42

Abu Dhabi:
+971 2 6776621
Sat-Thu: 08:30 a.m. - 06:00 p.m.
Belarus +375 17 2 900 900 Mon-Fri: 08:00 a.m. - 08:00 p.m.
Sat-Sun: 09:00 a.m. - 05:30 p.m.
Cyprus +357 2200 0834 Mon-Fri: 08:00 a.m. - 05:00 p.m.

*For hearing and speech impaired customers please dial 711