Flughafen Check-in

Vienna International Airport

Self Service Check-in Kiosk

Avoid unnecessary waiting and use our self service kiosks to check-in and print your boarding pass. All you need is your 6-character booking reference or any form of identification (e.g. credit/debit card or passport). The kiosks offer flexibility with rebookings and waitlists. You may select adjacent seats for up to 3 passengers travelling together.

Travelling with hand baggage only

After receiving your boarding pass at the check-in kiosk you may walk straight through security.

Travelling with luggage

Once you have picked out your boarding pass at the kiosk you may simply hand in your baggage at our designated "baggage drop-off" counters.

In these cases you might have to check in at the check-in counter:

  • if you are travelling in a group of more than 9 people
  • if your child is travelling alone

Check-in Counter

A specially marked check-in area will ensure our Business Class guests a fast and convenient check-in process. Our Economy Class guests may use our designated "baggage drop-off" counters after collecting the boarding pass from a check-in kiosks. In any case our ground personnel will be pleased to assist you.

We recommend to use the Austrian web check-in in order to save valuable time at the airport. Please observe the check-in deadlines.

Late Night Check-in at Vienna Airport

Late Night Check-in gives you the opportunity to check-in your luggage on the previous day. The daily opening hours for "baggage drop-off" at Vienna International Airport are 02:00 p.m. 04:00 p.m. and 08:00 p.m. - 10:00 p.m..

Priority Check-in Zone

Our most loyal frequent flyers – HON Circle Members and Senators – will find an exclusive check-in area at Vienna Airport. This area is also available for all Star Alliance Gold Card holders.

All passengers with reduced mobility may use our "Special Assistance" counter for check-in.

Gepäckaufgabeautomaten am Flughafen Wien

Ein neues Abfertigungs-Service ein macht es möglich Ihr  Gepäck automatisiert einzuchecken. Realisiert wird dies durch die Inbetriebnahme von 16 Gepäckaufgabeautomaten, welche zusätzlich zu den herkömmlichen Check-in Schaltern zur Verfügung stehen werden.

Mit dem neuen Service wollen wir Warteschlangen und lange Wartezeiten vor den Check-in Schaltern vermeiden. Andere große Flughäfen, wie beispielsweise München, haben das Service bereits erfolgreich in Verwendung.

Am Flughafen Wien werden wir nach der Einführung folgende Check-in Möglichkeiten anbieten:

  • 1 Schalter exklusiv für HONs und Lufthansa und SWISS First Class Gäste
  • 8 Business Class bzw. Star Gold Schalter
  • 52 Self Service Kiosks
  • 16 Gepäckaufgabeautomaten
  • 16 herkömmliche Bag Drop-off Schalter
  • 2 Schalter für Großgepäckaufgabe

Regional Airports in Austria

Airport Check-in at Regional Airports in Austria

Since June 2014 our staff at the check-in counters have extended responsibilities and are the primary point of contact for you in all respects. In addition to the usual check-in service, extra services such as sports equipment and excess baggage can be paid directly at the check-in counter by credit card. This one-stop shop concept saves time and effort, and you can get to your flight more quickly.

Late Night Check-in

Late Night Check-in gives you the opportunity to check-in your luggage on the previous day.

Öffungszeiten zur Gepäckaufgabe

Flughafen Tage Öffungszeiten Hinweis
Graz täglich 19:00 - 21:00 Uhr
Linz täglich 20:00 - 22:00 Uhr nur für myAustrian Holidays Flüge
Klagenfurt So-Fr 19:00 - 20:30 Uhr
Salzburg täglich 19:30 - 21:00 Uhr
Innsbruck täglich 05:00 - 10:00 Uhr
13:00 - 18:00 Uhr
April - Oktober
nur für Linienflüge
Innsbruck Mon-Thu 05:00 - 10:00 Uhr
13:00 - 18:00 Uhr
Oktober - März
nur für Linienflüge
Innsbruck Fr-So 15:00 - 17:00 Uhr April - Oktober
nur für myAustrian Holidays Flüge

Airport Ticket Desk at Regional Airports in Austria

Since June 2014 our staff in the Austrian Service Centre will take care of customers wanting to buy a ticket, or change or cancel their booking directly at the airport. The Service Centre can be reached at +43 5 1766 1000 Monday to Sunday from 08:00 a.m. to 08:00 p.m.. Moreover, our customers have direct, free access to our experts by means of the new, red Austrian telephones at the Service Point, the new on-site telephone service area.