Smart Upgrade

Do you already have an Austrian Economy Class or Premium Economy Class ticket, but would like to enjoy even more comfort on your next flight? Smart Upgrade makes it possible!

And the best thing about it: You set the price for your upgrade!

Make us an offer for the price of your upgrade and we will let you know 72 hours before departure whether we accept your bid at the amount you suggested.

With a little luck you will soon be enjoying all the comforts of an upgrade.

With Smart Upgrade you can also place your bid for the new Premium Economy Class. You can then bid for an upgrade from Economy to Premium Economy Class as well as for Premium Economy to Business Class.

This is how to get to your Smart Upgrade

Smart Upgrade is available on all scheduled Austrian flights. The only thing you need to place your bid is a valid and issued Austrian Economy Class or Premium Economy Class ticket. You will be invited to place your bid for a Smart Upgrade at the end of the booking process on our website. You can also send your upgrade bid at a later stage.

  1. In order to do so, simply access your booking at austrian.com under “Manage my bookings”. This applies even if you bought your ticket via a travel agent or a booking platform.
  2. Enter the amount for the upgrade you want using the scale and then click on “Next”.
  3. Enter your credit card information. Your credit card won’t be charged until your upgrade is confirmed.
  4. Check your upgrade details and personal information.
  5. Send your bid for a Smart Upgrade.
  6. After this you will receive a confirmation by email.

We then check your bid while taking into account the booking situation. We will inform you 72 hours before departure whether your bid has been accepted. Until then you can change your bid at any time and as many times as you wish, or even cancel it – all free of charge, of course. After that your bid is binding. If your Smart Upgrade bid is not confirmed, you will retain the seat you originally booked.

Let's start!

Have you not bought your Economy Class or Premium Economy Class ticket yet?

You already have a ticket?

Please note: In order to take part in bidding with Smart Upgrade, your Economy Class or Premium Economy Class ticket must be issued no later than 72 hours before departure.