Local News

Air Passenger Duty announcement

As a result of the UK Government announcement, Lufthansa Group (Lufthansa, Austrian Airlines, Brussels Airlines and SWISS) are pleased to confirm we will be refunding Air Passenger Duty (APD) already paid for children between the ages of 12 and 15. Refunds will be valid for customers who have paid APD for child tickets booked to travel from 01 May 2015 onwards in Economy Class.

Lufthansa Group will provide information as soon as possible with details of how to apply for an APD refund.

Selling systems of Lufthansa Group have been updated so that APD is no longer quoted for new child bookings made for travel from 01 May 2015.

London Heathrow Terminal 2

Austrian Airlines flights now operate from Heathrow Terminal 2, for both departing and arriving passengers. Austrian Airlines check-in is located in Terminal 2, Zone B.

New check-in deadlines for Lufthansa and Austrian Airlines at London Heathrow

  • The new check-in deadline at Terminal 2 for all Lufthansa and Austrian Airlines flights will be 45 minutes prior to the scheduled time of departure for all passengers.
  • In addition to Economy Class passengers, this also applies to all First and Business Class passengers, plus HON Circle Members, Senators, Star Alliance Gold members and Frequent Travellers.

Buy lounge access

The Austrian Business Lounges do everything they promise. In a modern, luxurious ambience, guests enjoy a range of services for example: drinks & snacks,free W-LAN, daily newspapers etc.

Find out more about our Business Lounges - here!

Travel with equipment made easy - Media on Board

Travelling with a lot of equipment? Austrian Airlines and Media Onboard may have the solution to your excess baggage needs. Media Onboard was created to help key industries to have easy, cost effective and hassle-free travel with excess baggage.

Designed originally to help TV, news and film crews, the service has grown to be an industry standard for anybody travelling with equipment: orchestras, sports teams, news crews or event organisers.

Every day professionals benefit from the Media Onboard service.
To book or find out more about excess baggage please contact Media Onboard Phone: + 44 (0) 844 700 7747