myAustrian FlyNet

Free Trial Period for Passengers

Effective immediately, Austrian Airlines passengers will be able to use their mobile devices on board to test the airline's future Internet offering at no charge.

At present, ten of the 31 Austrian Airlines Airbus jets have already been equipped with Internet technology. Internet has been activated on five of these planes for Austrian Airlines passengers to test the new system at no cost.

Following the successful test phase, passengers will be able to choose from three different Internet rates. In addition to Internet use, passengers will be able to access cost-free content online at any time such as travel guides, Austrian Airlines services and information about austrian.com.

On-board Wi-Fi

Whether reading emails, chatting with friends or shopping above the clouds – there's something for everyone: myAustrian FlyNet will soon offer various data packages.

The upgraded myAustrian aircraft can be recognised by a Wi-Fi symbol. Brochures explaining how to use the internet on board in just a few steps can be found in the seat-back pockets.

myAustrian FlyNet: Here's how to start surfing the Internet!

Answering emails, sending WhatsApp messages to your friends, or streaming your favourite video – with myAustrian FlyNet you can always be online even above the clouds. Connect to our free FlyNet portal via Wi-Fi now and find out more about how to use the Internet on board.

Online in just 4 steps

Explanation Visual Description
1. Turn on Airplane Mode on your mobile devices – already before take-off. 01_180x102px
2. Under Settings, enable Wi-Fi and select myAustrian FlyNet. 02_180x102px
3. Open your Internet browser and click on Internet Access on the FlyNet portal. 03_180x102px
4. Choose one of the three different Service Packages - and you're online. 04_180x102px

You can connect to our board server via Wi-Fi right after boarding and use our free FlyNet portal.

Once the aircraft has reached cruising altitude, you can choose from three Service Packages, which are available for a fee.

Service Packages

myAustrian FlyNet
MESSAGE**
myAustrian FlyNet
SURF**
myAustrian FlyNet
STREAM**
starting from EUR 3 starting from EUR 7 starting from EUR 12
Best suited for
* sending and receiving messages using channels like email, iMessage, WhatsApp, Viber, Line, Skype, WeChat etc.
Best suited for
* sending and receiving messages using channels like email, iMessage, WhatsApp, Viber, Line, Skype, WeChat etc.
* the use of apps and websites. Best suited for sites such as Google, etc. to surf the web
Best suited for
* sending and receiving messages using channels like email, iMessage, WhatsApp, Viber, Line, Skype, WeChat etc.
* the use of apps and websites. Best suited for sites such as Google, etc. to surf the web
* streaming of videos and music. Best suited for using channels such as YouTube, Netflix, Spotify, Apple Music, etc.

As requested by a majority of our customers, phone calls will still not be possible on board the aircraft.

** Sales will start in the first quarter of 2017