Manage your austrian.com booking:
Change or manage your Austrian Airlines booking.
Manage your booking:
+ Online rebooking: Change flight date, time or booking class
+ Web Check-in
+ Add frequent flyer info
+ Add APIS data
+ Choose your preferred meal
+ Resend and print your flight itinerary
+ Upgrade to Business Class within Europe
+ Smart Upgrade
+ Advanced Seat Reservation
Compliments and Complaints
Every complaint is an opportunity! In addition to the goal of continued customer loyalty, the competent handling of customers' wishes also harbours the potential for gaining extensive information and for optimising services and products.
We see every complaint as a challenge and would like to provide our passengers with the best support even after they have landed.
Our customer service standards comply with the "Regulation on Flight Regularity Administration" published by the Ministry of Transport of the People's Republic of China.
Permanent residence of passenger:
+43 5 1766 1061
Mon-Sun: 07:00-19:00 (lct Austria)
+43 (0)5 1766 1061
+43 5 1766 1001
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