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如果在抵达时遗失一件或多件行李,或者行李损坏,请立即联系到达机场的奥地利航空到达服务/失物招领柜台或者当地代表。

奥地利航空
反馈管理 
PO Box 33
1300 Vienna Airport
Austria


世界各地的奥地利航空联系详情
United Kingdom
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

United Kingdom 
Agency Helpdesk

+44 870 1 257 257

London 
Reservations, Fares & Flight enquiries

for reservation queries please contact our Call Centre (see telephone number below) or if booked via travel agent please contact them directly

+44 3701 242625 (within the UK only)

Mon-Sun: 08:00-18:30

London 
Airport Counter

Handling Agent: Menzies Aviation
Terminal 2 - Zone B
Heathrow Airport
Middx TW6 1FB

Missing baggage LHR:
if your enquiry concerns missing baggage at London Heathrow please contact our handling agent:
Global Baggage Solutions on +44 870 220 8136
Mon-Sun: 08:00-20:00

+44 3701 242625 (flight enquiries)

Ticket Desk:
Mon-Sun: 04:30-20:30

Check-in:
Mon-Sun: from 04:00

London 
Cargo Office

Lufthansa Cargo
c/o Menzies Aviation
Building 557
Shoreham Road West
London Heathrow Airport
Hounslow
Middlesex
TW6 3RJ

+44 871 522 1000

Fax: +44 208 990 7773