Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Russia
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Mon-Sun: 03:00 - 08:30
Mon-Sun: 11:00 - 20:00

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Lost and Found Baggage

+7 495 363 30 62

Mon-Sun: 00:00-24:00

Krasnodar 
Airport Counter

Mon-Fri: 09:00-17:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Mon-Sun: 11:00-18:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 37 87

Mon-Sun: 00:00-24:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 3787

Mon-Sun: 00:00-24:00