Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

Если вы не обнаружили свой багаж по прилету или если багаж прибыл с повреждениями, пожалуйста, немедленно обратитесь к сотруднику службы розыска багажа/Lost & Found в зоне прилета.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Офисы Austrian в мире
Bosnia Herzegovina
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Airport Counter

Sarajevo International Airport
Kurta Schorka 36
71000 Sarajevo
Bosnia Herzegovina

this Austrian Airport Office also represents Lufthansa

Sales Office:

Austrian does not have a Town Office in Sarajevo

Mon-Sun: 06:00-16:00

Call Center


Mon - Fri: 08:00 - 17:00