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Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Call Center

Individual Passengers: +30 801 11 26 0 26 (only valid from landline)

Travel Agencies:
Help Desk: +30 801 11 23 0 23 (only valid from landline)

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information in German and English.

Lost and Found

Skyserv Handling

+30 210 3530560-1

Lost and Found

Skyserv Handling

+30 2310 383245