Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
China
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

China 
Reservations

office.beijing@austrian.com

+86 4008 810 770

Fax: +86 21 63 40 6100

Beijing 
Town Office

Group handling
+86 10 6468 8838     
Fax: +86 10 6465 2333     
group.bjs@dlh.de

Baggage service:
+86 10 6455 8238

Feedback Management:
www.austrian.com/feedback 

Mon-Sun: 09:00-19:00

Beijing 
Airport Office

Room C5S062
Beijing Capital International Airport, Terminal 3

Ticketing at the airport                      
+86 10 64558365 

Baggage Handling 
                    
+86 10 64588238

Mon-Sun: 09:00-17:00

全球 
网上帮助中心

+43 5 1766 1061

周一至周日:07:00 - 19:00(奥地利当地通用时间)

中国 
预订

office.beijing@austrian.com

+86 4008 810 770

传真:+86 21 63 40 6100

北京 
市内办事处

团队处理
+86 10 6468 8838
传真:+86 10 6465 2333
group.bjs@dlh.de

行李服务:
+86 10 6455 8238

反馈管理:
www.austrian.com/feedback

周一至周日:09:00 - 19:00

北京 
机场办公室

C5S062 室
北京首都国际机场,3 号航站楼

机场售票
+86 10 64558365

行李托运
+86 10 64588238

周一至周日:09:00 - 17:00