Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

Si votre bagage n'est pas arrivé ou est endommagé, nous vous invitons à contacter immédiatement notre  service bagages local  (Lost and Found) Austrian Airlines situé dans l'aéroport de votre arrivée.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian dans le Monde
Russia
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Russia 
Reservation and Ticketing

+7 495 995 0 995

Mon-Fri: 08:00 - 20:00 (local time)
Sat-Sun: 09:00 - 17:30 (local time)

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Mon-Sun: 03:00 - 08:30
Mon-Sun: 11:00 - 20:00

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Lost and Found Baggage

+7 495 363 30 62

Mon-Sun: 00:00-24:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Mon-Sun: 11:00-18:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 3787

Mon-Sun: 00:00-24:00