Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

Si votre bagage n'est pas arrivé ou est endommagé, nous vous invitons à contacter immédiatement notre  service bagages local  (Lost and Found) Austrian Airlines situé dans l'aéroport de votre arrivée.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian dans le Monde
Romania
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Bucharest 
Service Center

+40 21 655 07 30

Mon-Fri: 09:00-17:30

Bucharest 
Airport Counter

Sos. Bucuresti-Ploiesti, Km. 16,5 Otopeni

Mon-Fri: 04:15-08:15
Mon-Fri: 09:15-20:30
Sat: 04:15-08:15
Sat: 11:00-19:45
Sun: 04:15-07:30
Sun: 09:15-20:30

Iasi 
Airport Counter

+40 21 655 07 030

Opening Hours:
Mon-Fri: 09:00-17:00

Working Hours:
Mon-Fri: 13:30-16:30
Sun: 13:30-16:30

Sibiu 
Airport Counter

+40 21 655 07 30

Mon-Fri: 09:00-17:00
not open to the public

Timisoara 
Airport Counter

Str. Aeroportului Nr. 1
1900 Timisoara

+40 256 490 397

Fax: +40 256 220 765

Mon: 04:30-06:30
Mon: 11:30-18:30
Tue-Wed: 04:30-06:30
Fri: 04:30-06:30
Fri: 11:30-18:30
Sat-Sun: 11:30-18:30