Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

Si votre bagage n'est pas arrivé ou est endommagé, nous vous invitons à contacter immédiatement notre  service bagages local  (Lost and Found) Austrian Airlines situé dans l'aéroport de votre arrivée.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian dans le Monde
Switzerland
Worldwide 
Internet Helpdesk

+43 5 1766 1001

Mon-Sun: 08:00-20:00

Zurich 
Reservation and General Requests

+41 44 286 80 88

Mon-Fri: 08:00-19:00
Sat-Sun: 08:00-16:30

Zurich 
Airport Counter

Handled by SWISS

Senator, Frequent Traveller and Business Class Lounge available

Check-in at Terminal 1

Austria 
Feedback Management Team Vienna

P.O Box 33
1300 Vienna Airport
Austria

www.austrian.com/feedback

+43 5 1766 1074

Mon-Sun: 08:00-18:00