Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Airport Counter

Lufthansa/Austrian Check-in
Barcelona Airport
El Prat de Llobregat
Terminal T1
Counters 501 - 505

Mon-Sun: 04:00-19:55

Customer Information

Lufthansa/Austrian Ticketing Counter
El Prat de Llobregat
Terminal T1
Next to Check-in counters 501 - 505

Mon-Sun: 04:30- 20:00