Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Iran
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Middle East 
Customer Relations

Regional Claim Management Office
4 D Al Gezira street ,5th floor ,Zamalek
Cairo
Egypt

customer.relations-middleeast@austrian.com

+20 2 27353798

Fax: +20 2 27382815

Tehran 
Town Office

Austrian Airlines
Lufthansa German Airlines

1st Floor,No 2208
Vali e Asr Avenue

Tehran 1433885146 Iran

+98 21 83 38 8

Fax: +98 21 88 104 654

Tehran 
Airport Counter

Iamam Khomeini Airport (IKA)
Firt floor of the arrival hall, east area

+98 21 55 67 83 43

Fax: +98 21 55 67 83 44

Tehran 
Cargo Office

Imam Khomeini Airport (IKA)
Cargo Terminal, Office No. 16

+98 21 55 67 83 56

Fax: +98 21 55 67 83 57