Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Ukraine
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Ukraine 
Reservation and Ticketing

+380 800 3000 49 (free for fixed lines within UA)

Mon-Fri: 08:00-20:00
Sat-Sun: 09:00-17:30

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information. Mon-Sun:  08:00 a.m. - 08:00 p.m. in German and Mon-Sun 00:00 – 24:00 in English.

Ukraine 
Reservation and Ticketing

+380 800 3000 49 (free for fixed lines within UA)

Mon-Fri: 08:00-20:00
Sat-Sun: 09:00-17:30

Dnipropetrovsk 
Airport Counter

49042 Dnipropetrovsk
Airport - 42

+380 56 377 99 02

Mon: 09:00-17:00
Wed: 09:00-17:00
Fri-Sun: 09:00-17:00

Lviv 
Airport Counter

79000, Lviv Airport
168 Lyubinska Str.

+38 032 297 60 90

Fax: +38 032 297 62 91

Mon-Sun: 10:00-18:00