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Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Call Center

+66 20566868

Mon-Fri: 08:30-17:30

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information in German and English.

Airport Office

Passenger Services Office, Room No. T5-027B,
Level 5 West Wing, Main Terminal Building,
Suvarnabhumi International Airport,
Samutprakan 10540

+662 134 285-0 or -2

Fax: +662 134 2851

Airport Counter

Room 303 BFZ Bld.,
99 Bangna-trad HWY,
Samutprakarn 10540

+66 2 134 2853-4

Fax: +66 2 134 2855