Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Jordan
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Middle East 
Customer Relations

Regional Claim Management Office
4D Al Gezira Street,
5th floor, Zamalek
Cairo
Egypt

customer.relations-middleeast@austrian.com

Amman 
Service & Group Handling

amm.reservations@dlh.de

+962 6 5200180

Sun-Thu: 08:30-16:30 (CAI Local Time)