Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Middle East 
Customer Relations

Regional Claim Management Office
4 D Al Gezira street ,5th floor ,Zamalek ,

+20 2 27353798

Fax: +20 2 27382815

Town Office

Ticketing and Reservation:
English village
villa number 253 (Gulan street)

+964 66 253 3200 or +964 750 302 1112-1114

Office hours:
Sat-Thu: 09:00-17:00

Airport Sales Office:
International Departure Hall, Erbil International Airport

open on flight days
Check-in counter closes 90 minutes before departure