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Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Tel Aviv 

+972 3 9058049

Sun-Thu: 09:00-17:00

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information in German and English.

Tel Aviv 

+972 3 9058049

Sun-Thu: 09:00-17:00

Tel Aviv 
Town Office

37 She’erit Israel Street, Jaffa
ZIP code 6816522


P.O Box 8082, Jaffa
ZIP code 6108002
this office is closed for the public

+972 3 9058049

Tel Aviv 
Airport Counter

As of 01 Jul 2015, the ticketing counter at Ben-Gurion airport will be closed.
For further details please contact +972 3 9058049

Tel Aviv 
Cargo Office

Ben-Gurion Airport

+972 3 9728000

Sun-Thu: 08:00-17:45
Fri: 08:00-17:00