Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Russia
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Russia 
Reservation and Ticketing

+7 495 705 91 04

Mon-Fri: 08:00 - 20:00 (local time)
Sat-Sun: 09:00 - 17:30 (local time)

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Mon-Sun: 03:00 - 08:30
Mon-Sun: 11:00 - 20:00

Moscow 
Airport Ticketing Counter

Domodedovo Airport

Lost and Found Baggage

+7 495 363 30 62

Mon-Sun: 00:00-24:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Mon-Sun: 11:00-18:00

St. Petersburg 
Airport Office

Pulkovo T1
Departure hall (level 3)

Lost and Found Baggage

+7 812 324 3787

Mon-Sun: 00:00-24:00