Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
United States
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

USA 
Information and Reservation

Ticket Refunds:
Contact Austrian Airlines

Group Reservations:
groupsales@dlh.de

+1 800 843 0002* (Toll Free Reservations in the USA)

*For hearing and speech impaired customers please dial 711, or use the toll free number for the voice relay in your state.

Mon-Sun: 00:00 - 24:00 ET

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information. Mon-Sun:  08:00 a.m. - 08:00 p.m. in German and Mon-Sun 00:00 – 24:00 in English.