Do you have any questions regarding your Austrian Airlines flight? You have come to the right place. Our booking and information specialists are looking forward to helping you.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport
Austria


Austrian contact details worldwide
Canada
Worldwide 
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

Canada 
Toll Free Reservation and Information

Ticket Refunds: Austrian.Airlines.Refund.BSPLINK@Austrian.com

Group Reservations: groupsales-canada@dlh.de

+1 800 843 0002 or TTY: +1 866 846 4283 (Text Telephone for Hearing Impaired) or +1 866 954-4768 for Group Reservations

Mon-Fri: 08:00-20:00 ET
Sat-Sun: 08:00-18:00 ET

Airport Toronto 
Lufthansa Ticket Office

Airport Toronto - Pearson Int'l (Lester)
City Toronto
Zip L5P 1A2
Address / P.O. Box Lester B. Pearson International Airport
Terminal 1 Toronto AMF, L5P 1A2

+1 800 563 5954

Mon-Sun: 13:00-18:30

Montréal Trudeau International 
Lufthansa Ticket Office

Airport Montreal - Pierre Elliott Trudeau
City Montreal
Address 975, Roméo-Vachon Blvd. North
Dorval, QC, H4Y 1H1

Central Reservations Canada TTY: +1 866 846 4283 (text telephone for hearing impaired)
Mon-Fri: 08:00-00:00
Sat-Sun: 08:00-22:30

+1 800 56 FLY LH (+1 800 563 5954)

Mon-Sun: 12:30-13:15
Mon-Sun: 14:00-18:30

Airport Vancouver - International 
Lufthansa Airport Office

Airport Vancouver - International
City Vancouver

+1 800 563 5954

Fax: +1 604 303 3087

Mon-Sun: 12:00-16:00

Calgary International Airport 
Lufthansa Station Office

Airport Calgary
City Calgary
Zip T2E 6W5
Address 2000 Airport Rd. N.E. - Box 91
Calgary, Alberta T2E 6W5

+1 800 563 5954

Mon-Sun: 09:00-13:00