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Do you have any questions regarding your reservation? Would you like to change your ticket or request additional services? Here you will find answers to the most important questions and you may send us an email via our contact form.

If one or more items of baggage cannot be found on arrival or are damaged, please contact the Austrian Airlines Arrival Services/Lost&Found or the local representative at your Arrival Airport immediately.

Austrian Airlines
Feedback Management 
PO Box 33
1300 Vienna Airport

Austrian contact details worldwide
Internet Helpdesk

+43 5 1766 1061

Mon-Sun: 07:00-19:00 (lct Austria)

United Arab Emirates 
Travel and Holiday

For travel:

For holidays:

OUTSIDE OUR BUSINESS HOURS please contact the Austrian Service number +43 1 70148 1000 for bookings and information in German and English.

Town Office

Sales & Regional Office
Management Office
Lufthansa Town Office Dubai
WTC, 18th Floor
P.O. Box 9224
United Arab Emirates

Reservations & Ticketing Department
Dubai Austrian Airlines, Block C, Ground floor, Al Shoala Building
Al Ittihad Street
P.O. Box 1200
Deira, Dubai
United Arab Emirates

+ 971 4 2112538

Fax: + 971 4 2949492

Abu Dhabi 
Town Office

Austrian Airlines,
Ground Floor, Kanoo Group Building,
Najda Street, P.O. Box 245,
Abu Dhabi
United Arab Emirates

+ 971 2 6776621

Fax: + 971 2 6781766

Al Ain 
Town Office

Emirates Commercial Complex,
Khalifa St., Al Ain
United Arab Emirates

Middle East 
Customer Relations

Regional Claim Management Office
4 D Al Gezira street ,5th floor ,Zamalek ,

+20 2 27353798

Fax: +20 2 27382815