Terms and Conditions for booking additional pieces of baggage
1.1 General conditions
Passengers have the option of booking additional pieces of baggage for a fee.
1.2 Eligibility conditions
- This offer is exclusively available to passengers holding a valid ticket for flights with a Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, or Air Dolomiti flight number, operated by Lufthansa, SWISS, Austrian Airlines, Brussels Airlines, Discover Airlines, Air Dolomiti, or a wet-lease partner. Baggage rules and fees may vary for flights operated by other airlines.
- The additional baggage fee applies per one-way flight to the final destination.
- The booked baggage must not exceed the standard weight of 23 kg or the standard dimensions of 158 cm (L+W+H). The excess baggage rate applicable will be calculated at the airport for bags that exceed the standard weight and dimensions.
- The bag booking does not apply to the carriage of animals or sports equipment.
- Additional baggage can be purchased at the time of flight booking or after booking via My Bookings up to two (2) hours before departure.
- The number of bags you can add to your booking is limited. Passengers can book up to five (5) additional bags, depending on the route.
- In addition, one further bag may be booked that exceeds the standard weight of 23 kg (up to a maximum of 32 kg), the standard dimensions of 158 cm (up to a maximum of 292 cm [H+W+D]), or both.
- Additional bags can also be booked at the ticket or check-in counter at the airport for a higher fee. Additional baggage fees are calculated in the currency of the country of departure.
- Austrian Airlines reserves the right to change or modify fares or these terms and conditions at any time without prior notice.
- The receipt for your additional baggage booking must be kept for the duration of your journey and presented upon request at the ticket or check-in counter at the airport. The receipt will be sent to you by email to the address provided during the purchase process.
- The additional bag booking only applies to the flight shown on the receipt on the date stated. If your flight is rebooked, the additional bag booking is no longer valid except in the circumstances described below in the section “Rebooking and refunds”.
- Additional baggage fees are non-refundable except in the circumstances given below in the section “Rebooking and refunds”.
- All baggage is transported in accordance with Austrian Airlines General Conditions of Carriage for Passengers and Baggage.
Special rules for booking additional bags
Continental flights:
Economy Basic fare on short- and medium-haul flights:
- The Economy Basic fare on short- and medium-haul flights includes only one personal item (40 x 30 x 15 cm) that may be taken into the aircraft cabin. Passengers have the option to add one (1) piece of carry-on baggage with a maximum weight of 8 kg and dimensions of 55 x 40 x 23 cm for a fee, either online via My Bookings or through the Service Center.
- The Economy Basic fare on short- and medium-haul flights does not include any free checked baggage. Austrian Airlines offers the benefit of a reduced price for the first piece of checked baggage (23 kg, total dimensions 158 cm). This applies only to passengers holding a booking with an Austrian Airlines, SWISS, Lufthansa, Brussels Airlines, or Air Dolomiti flight number, and whose flight is operated by Austrian Airlines, SWISS, Lufthansa, Brussels Airlines, Air Dolomiti, or Discover Airlines (or a wet-lease partner).
- Miles & More members with HON Circle, Senators, as well as Star Alliance Gold status have the option of taking one piece of carry-on baggage into the cabin free of charge in addition to a personal item when traveling on an Economy Basic fare on short- and medium haul flights.
- Adding a second piece of carry-on baggage for a fee is not permitted.
Economy Light fare
- The Light fare does not include a checked free baggage allowance. Austrian Airlines offers the benefit of a reduced price for the first piece of checked baggage (23 kg, total dimensions 158 cm). This applies only to passengers holding a booking with an Austrian Airlines, SWISS, Lufthansa, Brussels Airlines, or Air Dolomiti flight number, and whose flight is operated by Austrian Airlines, SWISS, Lufthansa, Brussels Airlines, Air Dolomiti, or Discover Airlines (or a wet-lease partner) and who hold a valid ticket for an Economy Light fare.
- Miles & More members with Frequent Traveller, Senator or HON Circle status, as well as Star Alliance Gold members, enjoy higher free baggage allowances. However, the higher free baggage allowances do not apply to flights with Economy Light fares.
Intercontinental flights:
Economy Light fare
- The Light fare does not include a checked free baggage allowance. On the Economy Class Light fare, Austrian airlines offers you the additional benefit of a discount on the first bag (23 kg, overall 158 cm). Applies only to passengers who have a booking with a flight number for Austrian Airlines/SWISS/Lufthansa/Brussels or Air Dolomiti, where the flight is operated by Austrian Airlines/SWISS/Lufthansa/ Brussels Airlines/Air Dolomiti or Discover Airlines (or a wet-leasing partner) and who hold a valid ticket for an Economy Light fare.
- On intercontinental routes,* Miles & More members with HON Circle, Senator, or Star Alliance Gold status are entitled to one complimentary first bag when travelling on the Economy Light fare. The free baggage allowance can only be registered at the check-in counter. If the bag on the Economy Light fare is booked online, at the Service Center or via a travel agency, corresponding charges will apply.
- On some flight routes**, you will benefit from reduced rates for a second item of baggage (23 kg, 158 cm dimensions) on the Austrian Airlines Economy fare.
- Miles & More members with Frequent Traveller, Senator and HON Circle status, as well as Star Alliance Gold members, enjoy higher free baggage allowances. However, in this case the reduced booking fee for your second bag does not apply on these routes. The standard price for additional bag bookings applies to each additional checked bag. Please note that the benefits stated above do not apply to Economy Light fare flights.
* This does not apply to flights to and from Egypt, Iran, Iraq, Israel, Jordan, Lebanon and Syria.
** This applies to flights to/from: USA, Canada, Mexico, Central America, Belize, Costa Rica, El Salvador, Guatemala, Honduras, Nicaragua and Panama.
Premium Economy Light fare
- The Premium Economy Light fare includes one (1) checked baggage allowance (23 kg, dimensions 158 cm).
- On intercontinental routes,* Miles & More members with HON Circle, Senator, or Star Alliance Gold status are entitled to a second complimentary checked bag when travelling on the Premium Economy Light fare. The free baggage allowance can only be registered at the check-in counter. If the bag on the Premium Economy Light fare is booked online, at the Service Center or via a travel agency, corresponding charges will apply.
* This does not apply to flights to and from Egypt, Iran, Iraq, Israel, Jordan, Lebanon and Syria.
Business Light fare
- The Business Light fare includes one (1) checked baggage allowance (32 kg, dimensions 158 cm).
- On intercontinental routes,* Miles & More members with HON Circle, Senator, or Star Alliance Gold status are entitled to a second complimentary checked bag when travelling on the Business Light fare. The free baggage allowance can only be registered at the check-in counter. If the bag on the Business Light fare is booked online, at the Service Center or via a travel agency, corresponding charges will apply.
* This does not apply to flights to and from Egypt, Iran, Iraq, Israel, Jordan, Lebanon and Syria.
Austrian Airlines reserves the right to take legal action in the event of fraud.
1.3 The booking of additional bags is not valid for:
- infants under 2 years of age; or
- flights offered or operated by airlines other than those of the Lufthansa Group.
1.4 Rebooking and refunds
- Additional bag bookings may be transferred when changing an existing booking, provided that the ticket’s fare conditions allow rebooking. However, it is not possible to transfer the additional bag booking to another route, other passengers or other airlines.
- Additional bag bookings are refundable:
- if Austrian Airlines is not able to carry your bags due to a change of aircraft, cancellation or interruption to an Austrian Airlines flight; or
- if your bag cannot be carried for operational or security reasons that are not attributable to actions or omissions by the passenger.
- Additional bag bookings alone are not refundable if the flight is cancelled by the passenger.
- In the event of a cancellation together with the flight ticket, a refund is possible, provided that the ticket's fare conditions allow it.
- Refunds are made via the original payment method used.
1.5 Baggage fees
You can check your baggage allowance in just a few steps using our baggage calculator based on the route, travel class and fare.