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Information about delayed baggage

Find out how to report your delayed baggage and where to check the status of your baggage.

All you need to know about delayed baggage

Check in online here

Our check-in is only partially available at present. You can continue to check in via our web check-in as before.

To the web check-in

Online check-in is not currently available

Use the check-in desks and machines at the airport instead. Please plan sufficient time for this.

Version A

Longer waiting times at security controls

There are currently longer waiting times at security controls due to the high volume of passengers. Plan sufficient time for this.

Check waiting times
This link leads to an external website whose security and accessibility cannot be influenced by Austrian Airlines.

Version B

Longer waiting times at security controls

There are currently longer waiting times at security controls due to the high volume of passengers. Book a slot in advance.

Check available slots

Longer waiting times at the Service Centre

We are currently handling more telephone calls than usual. We have summarised the most important information and help for you so you can still get an answer quickly.

To the help area

Payment Outage

Please be informed, that due to a technical maintenance, Tickets and any other related services cannot be purchased for on the 19th of April from Midnight to 2 am CET - we are sorry for any inconvenience.