Please observe the relevant animal welfare regulations and legal requirements, the valid import and export regulations of the respective countries and make sure you have all the necessary documents with you!
Pets travelling to the United Kingdom and Hong Kong may only be transported as cargo.
We are very much concerned about your pet's safety and wellness while transported on our flights.
Please bear in mind that we can only accept healthy cats and dogs when the pet owner is booked on the same flights under the following conditions:
- weaned puppies or kittens with a minimum age of at least 12 weeks
- up to 3 puppies or kittens from the same litter, in an adequate transport container weighing max. 8 kg each
- a maximum of 2 adult animals up to 14 kg each, that are used to each other in an adequate transport container
Advance Notification by Telephone
Please let us know at the time of booking that you wish to travel with your pet. We'll check the applicable transport conditions and the possibility of loading and will inform you accordingly. Notification and further information: +43 5 1766 1000
Small Dogs and Cats in the Passenger Cabin
If you want to travel in the cabin with your small cat or dog, it must be placed in a soft, leak and smell-proof transport container. The combined weight of the animal and container must not exceed 8 kg, the max. pet container size is 118 cm (lenght + width + height) for easy stowage in front of your seat.
Larger Animals in the Cargo Hold
Animals that cannot be transported in the passenger cabin may be accepted in the cargo hold as long as the travel conditions are fulfilled. Please inform us at the time of booking of the weight and dimensions of the appropriate, according to IATA (International Air Transport Association) standard, transport container. We will check the possibility for loading in the aircraft compartment.
Requirements for the Kennel:
- the animal must be able to stand with its head extended and must have enough space to move
- feeding and watering facilities must be available
- it must be leakproof and the floor must be covered with absorbent material
- it shall be ventilated on at least 3 sides
- it has to be solid and escape-proof
Austrian Airlines reserves the right to check:
- the animal´s behaviour at the time of acceptance
- that the container meets the requirements to ensure a safe transport throughout the whole journey
The basis for the charging concept is the weight and size of the animal including the container and the respective flight routing. Three categories are defined: "Small", "Medium" and "Large".
Charges for the Transport of Pets
||Dimensions of Transport Container
||Flight Route within Europe,
within 3rd countries
transport in the passenger cabin
|up to a max weight of 8 kg (including the pet) and
max. size is 118 cm (lenght + width + height)
transport in the hold
|up to max. dimensions of 60 x 45 x 40 cm
transport in the hold
|exceeding the dimensions 60 x 45 x 40 cm
Please observe: In addition to the fee above a ticket service charge is applicable depending on the departure airport. Different rules and fees may be applicable to flights operated by partner airlines (codeshare) and to charter flights.
Guide Dogs and Assistance Dogs
Guide dogs and assistance dogs are carried free of charge at Austrian Airlines and may travel with you in the cabin as long as all safety requirements are met. Please inform us at time of booking!
For therapy purposes we accept emotional or psychiatric service dogs in the passenger cabin free of charge, if you have booked a flight to/from the USA.
Click "Disabled access to flights, before departure" for more information.
Any further questions?
We'll be pleased to help: +43 5 1766 1000