Bagaje

Cateva informatii generale despre bagaje:

  • va rugam sa aplicati pe fiecare piesa de bagaj o eticheta vizibila cu numele si adresa 
  •  recomandam sa nu includeti in bagajul de cala articole precum bani, bijuterii, computere, camere de luat vederi, documente importante, articole personale importante (precum chei...), documente de calatorie sau alte documente de identitate, pasapoarte, stampile, etc. Va rugam sa transportati aceste produse in bagajul de mana.
  • greutatea permisa pentru transportul gratuit este mentionata pe biletul de calatorie sau pe confirmarea rezervarii.
  • pentru bagaje ce depasesc greutatea de 32 kg si/sau dimensiunea totala a laturilor este mai mare de 158 cm (latime + inaltime + lungime), se aplica unele conditii de transport speciale. Exemple de astfel de bagaje: instrumente muzicale, echipamente sportive si alte bagaje grele. Va rugam sa ne informati in avnas despre transportul acestor bagaje la numarul de telefon +43 (0)5 1766 1000 sau prin formularul de contact.

Bagaje de mână - reguli şi restricţii

Bagajul de mână nu trebuie să aiba dimensiuni mai mari de 55x40x23 cm şi greutatea maximă de 8kg. Puteti verifica aceste dimensiuni folosind sablonul de bagaj standard disponibil in aeroport.  Orice bagaj care depaseste aceste limite trebuie inregistrat la check-in, ca bagaj de cala. Va rugam sa aveti acest lucru in vedere atunci cand efectuati formalitatile de check-in.

Aici aveti informatii despre bagajele de mana:                                                          

pasagerii Economy Class: un singur bagaj, cu creutatea de pana la 8 kg

pasagerii Business Class: 2 piese de bagaj cu greutatea de pana la 8 kg fiecare

Un suport pentru haine, flexibil, cu dimensiunile maxime de 57x54x15cm este de asemenea considerat bagaj de mana. In plus fata de bagajul d-voastra, se poate transporta in cabina pasagerilor un alt bagaj personal cu dimensiunile maxime de 40x30x10cm (16x12x4in), de exemplu o poseta de dama sau o geanta de laptop.

Calatoriti insotit de un copil cu varsta de pana la 2 ani?

atunci puteti transporta unul dintre urmatoarele produse:

  • un cos de copil
  • sau un scaun de siguranta pentru copil
  • sau un carucior care se poate strange complet (max. 10 kg)

In cazul in care aveti nevoie de mancare speciala pentru copii sau daca aveti nevoie de medicamente speciale, va rugam sa transportati aceste produse in bagajul de mana. Pasagerii cu mobilitate scazuta pot transporta in cabina carje sau alte elemente de sustinere

Important: In functie de tipul de aeronava si/sau de restrictiile autoritatilor locale, in cazuri exceptionale se poate restrictiona transportul unei singure piese de bagaj de mana, inclusiv pentru pasagerii clasei Business.

Restricii pentru bagajul de mana 

Lichidele: se pot transporta in cabina numai intr-o punga transparenta de plastic.

Pentru a evita confiscarea lichidelor la punctele de control securitate, va rugam sa aveti in vedere urmatoarele reguli:

  • Lichidele si gelurile trebuie sa fie ambalate in recipiente individuale, nu mai mari de 100 ml (cantitate maxima, inscriptionata pe ambalaj)
  • Recipientele se vor transporta in pungi resigilabilde de plastic transparent, cu o capacitate maxima de un litru. 
  • fiecare pasager poate transporta o singura punga de platic.

 Important:Depending on the operating aircraft type and/or fulfilling safety requirements of national authorities, in exceptional cases the hand baggage allowance for our Business class passengers may be reduced to 1 piece of hand baggage only.

Transferul prin Viena 


Schimbati avionul in Viena? Regulile de mai jos au caracter general, si se vor aplica in toate aeroporturile. Mai multe detalii sunt disponibile pe siteul Vienna International Airport

Se mai pot aplica diverse alte restricitii, in mod deosebit pentru lichidele achizitionate in regim dutty-free, atat de la bordul aeronavelor cat si din magazinele specializate din aeroporturi. 
 

Bagaje acceptate gratuit

Any ticket fare includes a certain amount of free baggage allowance depending on the flight route. Your free baggage allowance is reflected in your ticket or in your booking confirmation.

Hon Circle members, Senators, Star Alliance Gold members and Frequent Travellers enjoy a higher free baggage allowance, except in European Economy Light fare.

On Austrian Airlines operated scheduled flights following basic free baggage allowance rules are applicable to European and Intercontinental routes.



Free baggage allowance on European routes¹
 

Economy Light

Economy Classic & Flex
All Economy Class fares
with departure before 01OCT15

Business 

Adults & children aged 2 years and older*

no baggage

1 x 23 kg

2 x 32 kg


Children
up to 2 years*

no baggage

1 x 23 kg

1 x 23 kg

*In addition a fully collapsible baby stroller up to a weight of 10 kg will be transported free of charge
 for small children.
 
²HON Circle
  Senator
  STAR GOLD

no baggage

In addition to standard allowance according fare: 
+ 1 x 23 kg
In addition to standard allowance according fare:
+ 1 x 32 kg
 
²Frequent 
  Traveller 
  (FTL card)

no baggage

In total:  
2 x 23 kg

In total:  
2 x 32 kg 

The maximum dimensions per item of baggage are 158 cm (width + height + depth).

 ¹The definition „European routes“ in this context includes following area and countries:
   Europe, North Africa (Morocco, Algeria, Tunisia), Russia, Azerbaijan,  Armenia, Georgia, Turkey and 
   Cyprus.
² In case of membership- or status cards we will consider the card which entitles you to the highest 
   free baggage allowance. Cards are not combinable in this respect.


Free baggage allowance on Intercontinental routes³

 

Economy

Business

Adults & children aged 
2 years and older*

1 x 23 kg

2 x 32 kg

Children
up to 2 years* 

1 x 23 kg

1 x 23 kg

*In addition a fully collapsible baby stroller up to a weight of 10 kg will be transported free of charge
  for small children.

 ²HON Circle
  Senator
  STAR GOLD
     In addition to standard 
     allowance according fare:
     + 1 x 23 kg  
      In addition to the standard 
      allowance according fare:
      + 1 x 32 kg  
 
²Frequent 
  Traveller
  (FTL card)
In total: 
2 x 23 kg  
In total: 
2 x 32 kg 

The maximum dimensions per item of baggage are 158 cm (width + height + depth).
 
²In case of membership- or status cards we will consider the card which entitles you to the highest
  free baggage allowance. Cards are not combinable in this respect.
 ³The definition “Intercontinental routes” at Austrian Airlines includes following countries:
   Canada, Egypt, India, Israel, Japan, Jordan, The Maldives, Thailand, USA, United Arab Emirates, Iraq 
   and Libya.
 

Other rules 

  • Regional exceptions may lead to a higher free baggage allowance in Economy Class, they are
           reflected in your ticket or booking confirmation.
  • Other rules and tariffs may apply on flights operated by our partner airlines (Codeshare). 
  • If you combine an Austrian Airlines flight with those of another carrier, please note that
          this airline's rules will also apply to Austrian flights if operating the longest or most significant
          part of the journey. Therefore we kindly recommend you to check your free baggage allowance
          stated on your ticket or on your booking confirmation.  In this case the weight concept might also
          be applicable - then your free baggage allowance is based on the total baggage weight and
          the number of pieces is not restricted, e.g. 20K (for 20kg) 30K (for 30kg). 
  • According to US-DOT and CTA (Canadian Transportation Agency) regulations, it is the first carrier
           stated on your ticket who defines the baggage rules applicable to the entire journey.  

Excess baggage

In case your baggage exceeds the permitted free baggage allowance, an excess baggage charge will be levied. The charges depend on the flight route and differ whether you take additional pieces with you or your permitted item is heavier or bigger than the standard limits.

Pieces of baggage weighing more than 32 kg will not be accepted at check-in.
For pieces of baggage exceeding the maximum total dimensions of 158 cm (length + width + height) special transport conditions are applicable. Please notify us about such items in advance by telephone calling  +43 (0)5 1766 1000 or by our contact form

On Austrian Airlines operated flights the following charges are applicable to European and Intercontinental routes:

EXCESS BAGGAGE CHARGES ON EUROPEAN ROUTES

Charges for additional pieces of baggage¹
ECONOMY LIGHT FARE
1st bag:
max.  23kg and max.  158cm
Advance sale²:  EUR 15
At check-in:       EUR 30
At gate³:             EUR 45
 ALL FARES
 Per additional bag:
 max. 23kg and max. 158cm  EUR 75
USD/CAD  100
 max. 23kg and exceeding 158cm             EUR 175
USD/CAD  250
 24-32kg and max. 158cm EUR 125 
USD/CAD  170
 24-32kg and exceeding 158cm                   EUR 225
USD/CAD  320
 

Charges for baggage items exceeding the standard limits
within the free baggage allowance¹
ECONOMY CLASS FARES
per bag:
max. 23kg and exceeding 158cm EUR 100
USD/CAD  150
24-32kg max. 158cm  EUR 50 
USD/CAD   70
24-32kg and exceeding 158cm EUR 150 
USD/CAD 220
BUSINESS CLASS FARES
per bag
 max. 32kg and exceeding 158cm EUR 100
USD/CAD 150 

 ¹In addition a supplementary Excess Baggage Ticket Service Charge will be levied, the amount 
  depends on the departure airport and varies between EUR 10,- and EUR 20,-.  The 1st bag in
  Economy Light Fare is exempted from this rule.
 ²Advance sale is possible via www.austrian.com, our Call center and travel agencies.
 ³The payment at the gate is possible at certain destinations and via credit card only.

EXCESS BAGGAGE CHARGES ON INTERCONTINENTAL ROUTES

Charges for additional pieces of baggage¹ 
ALL FARES 
Per additional bag: 
max. 23kg and max. 158cm EUR 150
USD/CAD 200
max. 23kg and exceeding 158cm                 EUR 350
USD/CAD 500 
24-32kg and max. 158cm EUR 250
USD/CAD 350 
24-32kg and exceeding 158cm  EUR 450
USD/CAD 650 

Reduced charge for the 2nd bag (max. 23kg and max. 158cm)               
for  following flights and tickets¹ 
ECONOMY CLASS FARES with a free bag allowance of 1 piece
For all tickets
to/from/via USA, Canada*, Mexico 
EUR 75
USD/CAD 100 
For tickets issued on/before 07JAN2015
to/from Japan 
EUR 75
USD/CAD 100
JPY 9000
*EXCEPTION: tickets issued before 10APR2015 between Canada and Great Britain EUR 50 (CAD70).


Charges for baggage items exceeding the standard limits
within the free baggage allowance¹
ECONOMY CLASS FARES
per bag:
 
max. 23kg and exceeding 158cm   EUR 200
USD/CAD 300
24-32kg and max. 158cm EUR 100
USD/CAD 150 
24-32kg and exceeding 158cm         EUR 300
USD/CAD 450 
BUSINESS CLASS FARES
per bag
 
max. 32kg and exceeding 158 cm EUR 200
USD/CAD 300 

 ¹In addition a supplementary Excess Baggage Ticket Service Charge will be levied, the amount
   depends on the departure airport and varies between EUR 10,- and EUR 20,-. 

Sport equipment

Do you want to take your  sports equipment with you?

Sports equipment is part of your free baggage allowance if its size with respect to number and weight  is within the stated limits. 

Due to capacity reasons we can only transport sports equipment which has been confirmed in advance for your entire journey. Therefore please register your sports baggage under +43 (0)5 1766 1000 or via our contact form.  We check, if the required service can be confirmed on the flights you have booked.  We ask for your understanding, that unconfirmed sports equipment will not be accepted  by our check-in staff.  Possible follow up costs (e.g. storage) have to be borne by you. This is also applicable for ski equipment irrespective of whether your ski bags are within your free baggage allowance or will be checked in as excess baggage.

If the transport of your sports equipment is exceeding your free baggage allowance, sport equipment charges are applicable to defined items. Sports equipment which is not contained in this list or which exceeds the defined contents is charged according to the normal excess baggage rates.  

Mărfuri periculoase & articole interzise

Austrian Airlines are grija de siguranta Dumneavoastra la bord. Va rugam sa luati in considerare ca aveti deasemenea o parte din responsabilitatea pentru siguranta Dumneavoastra si a celorlalti pasageri.
According to EC-Regulation 68/2004 find below a list of articles which are not permitted to be carried as baggage into the cabin or hold of an aircraft:

BAGAJE DE MANA - articole interzise

Pasagerilor le este interzis sa transporte urmatoarele articole in zonele de siguranta sau la bordul aeronavei:
1. 1. Arme, arme de foc

Orice obiect capabil, sau ce pare a fi capabil sa elibereze un proiectil sau sa provoace rani, incluzand:
- toate armele de foc (pistoale, revolvere, pusti, etc.)
- replici si imitatii ale armelor de foc
- parti componente ale armelor de foc (se exclud vizoarele si telescoapele)
- pistoale cu aer, pusti cu aer si armele cu bile
- pistoale cu rachete semnalizatoare
- pistoale de start
- armele de jucarie de orice fel
- armele cu rulmenti
- pistoale industriale de tintuire
- arbalete
- catapulte
- harpoane si sulite
- animale ucigase
- aparate de socare ex: tepuse pentru vite, bastoane electrice
- brichete in forma de arme de foc

2. Arme si obiecte taioase cu lama/varf ascutit
Articole cu varf/lama capabile sa provoace rani, incluzand:

- topoare si securi
- sageti sau crampoane
- tarnacoape si topoare de gheta
- patine de gheata
- cutite retractabile cu lame de orice lungime
- cutite, inclusiv cutite de ceremonie cu lama mai mare de 6 cm, fbricate din metal sau orice alt material suficient de dur pentru a fi folosit ca potentiala arma
- satare
- macete
- brice si lame (mai putin lame de unica folosinta incastrate)

- palose, sabii si spade
- scalpele
- foarfeci cu lame mai lungi de 6 cm

- bete de ski sau pentru mers
- stelute zburatoare
- Unelte ce pot fi folosite ca arme cu varf/tais ascutit, ex: spirale, cuttere, cutite utilitare, toate fierastraiele, surubelnite, rangi, ciocane, clesti, chei, lampi pe benzina

3. Obiecte contondente 

Orice obiect contondent ce poate provoca rani, inclusiv:

- bate de baseball si softball

- crose si bastoane rigide sau flexibile
- crose de cricket
- crose de golf
- crose de hockey 
- vasle pentru kayak si canoe
- skateboards
- tacuri de biliard si snooker
- undite de pescuit
- echipamente de arte martiale

4. Substante inflamabile si explozive

Orice substanta explozibila sau cu potential mare de combustie ce prezinta un risc pentru sanatatea pasagerilor si a echipajului sau securitatea/siguranta aeronavei sau proprietatilor, inclusiv:

- munitie
- capse detonante
- harpoane si suliti
- explozibili si substante explozive
- replici si imitatii de substante sau echipamente explozive
- mine si alte echipamente militare explozibile
- orice tip de grenade
- gaz sau recipiente cu gaz, ex: butan, propan, acetilena, oxygen in cantitati mari
- artificii sau rachete in orice forma (inclusiv capsele de jucarie)
- chibrite fara siguranta
- cutii sau cartuse ce genereaza fum
- combustibil lichid inflamabil, ex: benzina, motorina, alcool, etanol
- spayuri cu vopsea cu aerosoli
- terebentina si diluanti
- bauturi alcoolice ce depasesc 70% in volum alcool.

5. Substante chimice si toxice

Orice substante chimice sau toxice care prezinta un risc pentru sanatatea pasagerilor si a echipajului sau securitatea/siguranta aeronavei sau proprietatilor, inclusiv:

- acizi si alcalini, ex: baterii "umede" ce se pot varsa

- substante corozive sau inalbitori, ex: mercur, clor
- sprayuri de aparare, eg: sprayuti cu piper, gaz lacrimogen
- material radioactiv, ex: izotopi medicinali sau comerciali
- otravuri
- materiale primejdioase infectios sau biologic, ex: sange infectat, bacterii si virusuri
- material capabil de aprindere sau combustie spontana 
- extinctoare 

BAGAJE DE CALA - articole interzise 

Articole ce nu pot fi transportate ca bagaj de cala:

- expozibili, inclusiv detonatoare, fitile, grenade mine si explozibili
- gaz - propan, butan
- lichide inflamabile, inclusiv benzina, metanol
- substante inflamabile solide si reactivi, inclusiv magneziu, artificii, rachete
- oxidanti si peroxizi organici, inclusiv inalbitor, substante pentru tinichigerie
- substante toxice sau infectioase, inclusiv otrava de sobolani, sange infectat
- material radioactiv, ex: izotopi medicinali sau comerciali
- substante corozive, inclusiv mercur, baterii pentru vehicule
- componente ale sistemelor de alimentare cu combustibil care au continut combustibil 

Cadrele medicale pot trasnporta trusa de prim ajutor la bordul curselor Austrian Airline Group si trebuie sa aiba in posesie un certificat de dispensa emis de autoritatile competente. Biroul de rezervari Austrian Airlines trebuie informat asupra acestui lucru.  

Pentru mai multe informatii va rugam sa contactati biroul de rezervari Austrian Airlines la +43 (0) 5 1766 1000. 

Vamă

Importul produselor din carne, etc.:

Este interzis importul produselor din carne in EU fara autorizatia veterinara de la intrarea in tara de destinatie. Aceasta se obtine in urma unor verificari  legate de febra aftoasa sau alte boli infectioase de origine animala.

Informatii detaliate sunt disponibile in EC Regulation No. 745/2004.