Baggage


Some general information concerning your baggage:

  • Please mark each piece of baggage clearly with your name and address.
  • We recommend not to include articles like money, jewellery, computers (e.g. laptops, PCs), cameras, negotiable papers, personal items (such as keys …), securities, business documents, samples, passports and other identification documents in your checked baggage. Please carry these kinds of articles in your hand luggage. 
  • Your free baggage allowance  is stated on your ticket or on your booking confirmation.
  • For the acceptance of checked baggage a maximum weight of 32kg is applicable. For pieces of baggage exceeding the maximum total dimensions of 158 cm (length + width + height) special transport conditions are applicable. Please notifiy us about items like these in advance by telephone number  +43 (0)5 1766 1000 or by our contact form.  

Hand luggage / restrictions

A single item of hand baggage may not exceed the dimensions 55x40x23 cm and the weight of 8 kg. You can check this using the hand baggage gauge at the airport. Any items above these limits will have to be checked in. Please bear this in mind when packing to ensure that your checked baggage does not exceed the free baggage allowance.

Here's how much hand luggage you may carry on board:

Economy Class passengers: 1 item weighing up to 8 kg
Business Class passengers: 2 pieces up to 8 kg each  

A foldable garment baggage with the maximum dimensions of 57x54x15cm is also regarded as hand luggage.

In addition to your hand luggage you may take one personal item with a maximum size of 40x30x10cm (16x12x4in) into the passenger cabin, e.g.  one lady's handbag or one  laptop bag or one shoulder-strapped bag.   

Are you travelling with children up to 2 years of age?
Then you may take one of the following items on board:  

  • 1 baby basket or
  • 1 child car seat or
  • 1 fully collapsible stroller  (max. 10 kg)

If you require baby food for your infant during the flight or if you need medicine due to your health condition, please carry these items in your hand luggage or personal item. Our passengers with reduced mobility may take one pair of crutches or any other kind of prostheses into the passenger cabin.

Important:
Depending on the operating aircraft type and/or fulfilling safety requirements of national authorities, in exceptional cases the hand baggage allowance for our Business class passengers may be reduced to 1 piece of hand baggage only.


Hand luggage restrictions


For security reasons, the European Commission has restricted the transportation of liquids
(LAGs – liquids, aerosols and gels) in carry-on baggage when departing at an EU airport.
Please note that outside EU, similar regulations regarding liquids may be in force. Such information usually may be obtained at the internet page of the respective airport.
LAGs in carry-on baggage shall be presented separately from  carry-on baggage at the screening checkpoint.

Liquids in this context includes pastes, lotions, liquid/solid mixtures and the contents of pressurized containers, such as toothpaste, hair gel, drinks, soups, syrups, perfume, shaving foam and other items with similar consistencies.

The following liquids may be transported as carry-on baggage:

•  Liquids, gels and sprays must be held in individual containers not exceeding 100 ml 
   (max. filling quantity as printed on container, not actual contents). The individual containers
   must be placed in a resealable (e.g. "zip-top") clear plastic bag with max. 1 liter capacity. 
   Only one plastic bag is permitted per passenger. The bag has to presented separately at the 
   screening checkpoint.
•  Duty Free liquids in a sealed, standardized security bag, packed together with the receipt.
   The security bag must not be opened before arrival at the final destination.
    Exception: The security officer might need to open the security bag for screening and will re-seal 
                    the bag if applicable.
•  Liquids that are intended to be used during the trip and either required for medical purposes
    or a special dietary requirement, including baby food.


Here you may access further information on liquids in carry-on baggage. 

Flights to the U.S.
Basically the above mentioned regulation is also applicable for flights to the U.S. 
Passengers traveling internationally into the United States with a connecting flight will be permitted to
carry-on liquids more than 100ml, provided they are presented in a secure, tamper-evident bag with a receipt reflecting the purchase was made within 48 hours. The receptacle containing the liquid must be clear, translucent or tinted. Liquids in opaque or metallic receptacles must not be kept on board when transiting, but packed in checked baggage.


Departures ex Russia
In the light of the Olympic Games 2014, the Russian Civil Aviation Authority has issued a directive regarding carriage of liquids in order to enhance security measures for flights ex Russia. This does not affect departures at EU airports.
All liquids must be packed in checked baggage. Liquids required for medical purposes or a special dietary requirement may be transported in carry-on baggage provided an exceptional authorization is granted by security staff at the screening checkpoint in Russia.

Please observe the list of dangerous goods and prohibited articles below.

Free baggage allowance

If you purchase a ticket you have a certain free baggage allowance depending on the date of ticket issue, class of service and your routing.

Your free baggage allowance is based on the piece concept  -  it is reflected in your ticket by means of 'PC' and the max. amount of pieces: 1PC for 1 piece, 2PC for 2 pieces.

The following free baggage allowance is applicable to our scheduled flights, subject to specific regional exceptions:

Passenger category

 Economy Class

 Business Class

Adults and
children aged 2 years and older

 1 bag max. 23kg

 2 bags max. 32kg each

Children up to 2 years of age

 1 bag max. 23kg

1 bag max. 23kg

* HON-Circle 
   members
  Senators
  STAR Gold
  Card holders

1 bag in addition
to the standard allowance
max. 23kg
plus 1 golf equipment, except on flights to/from/via USA, Canada

 1 bag in addition
to the standard allowance
max. 32kg
plus 1 golf equipment, except on flights to/from/via USA, Canada

* Frequent
  Travelers
  (FTL card)

2 bags max. 23kg each

2 bags max. 32kg each

* only applicable to  flights operated by Austrian Airlines Group

A fully collapsible baby stroller up to a weight of 10 kg will be transported free of charge for infants and small children on Austrian Airlines flights.

Please observe:

  • In case of membership- or status cards we will consider this card which entitles you to the
           highest free baggage allowance. Cards are not combinable in this respect.
  • If you combine an Austrian Airlines flight with those of another carrier, please note that this
           airline's rules will also apply to Austrian flights if operating the longest or most significant part
           of the journey. Therefore we kindly recommend you to check your free baggage allowance stated
           on your ticket or on your booking confirmation.  In this case the weight concept might also be
           applicable - then your free bagggage allowance is based on the total baggage weight and
           the number of pieces is not restricted, e.g. 20K (for 20kg) 30K (for 30kg). 
  • According to US-DOT regulations, it is the first carrier stated on your ticket who defines the
           baggage rules applicable to the entire journey.  

Excess baggage & sport equipment

EXCESS BAGGAGE

In case your baggage exceeds the permitted free baggage allowance, an excess baggage charge will be levied. All fees shown below are for a one-way trip and apply for journeys starting on Austrian Airlines.

The respective fee is based on the applicable free baggage allowance concept, which is reflected in your ticket or booking confirmation.

In addition a supplementary Excess Baggage Ticket Service Charge will be levied, the amount depends on the departure airport and varies between EUR 10,- and EUR 19,-. 

Please notify us in advance on tel. +43 (0)5 1766 1000 or by our contact form so we can reserve sufficient space, as acceptance is subject to space availability on the aircraft. 

Other rules and tariffs may apply on flights operated by our partner airlines (Codeshare). 

 
Excess baggage fees – piece concept 

The charge per piece depends on the number of pieces, its individual weight and dimensions.

Following charges for baggage within the free bag allowance are applicable in case the maximum weight and/or dimensions per piece are exceeded: 

 

WEIGHT and DIMENSIONS   EUROPE INTERCONTINENTAL 
ECONOMY CLASS    
max. 23kg and **exceeding 158 cm

EUR               100,-
USD/CAD      150,-

EUR            200,-
USD/CAD   300,-

24-32kg and max. 158 cm EUR                 50,-
USD/CAD        70,-
EUR            100,-
USD/CAD   150,- 
24-32kg and **exceeding 158 cm EUR              150,-
USD/CAD     220,-
EUR            300,-
USD/CAD   450,-
BUSINESS CLASS
max. 32kg and **exceeding 158 cm EUR               100,-
USD/CAD      150,-
EUR            200,-
USD/CAD   300,-

Definition Europe (according IATA): 
Geographic Europe + North africa (Morocco, Algeria, Tunisia) + Russia up to the Ural mountains incl. Ankara, Istanbul, Larnaca, Baku, Yerevan, Moscow, Krasnodar, Tbilisi
Definition Intercontinental:
The rest of the world incl. Amman, Cairo, Dubai, Erbil, Baghdad, Tripolis,
Telv Aviv and Astana  
                              

Following charges for additional pieces of baggage are applicable:
WEIGHT AND DIMENSIONS   EUROPE  INTERCONTINENTAL
max. 23kg and max. 158 cm EUR              75,-
USD/CAD   100,-
EUR          150,- 
USD/CAD  200,-
JPY 15000,-*
max. 23kg and **exceeding 158 cm  EUR            175,-
USD/CAD   250,- 
EUR           350,-
USD/CAD  500,-
 24-32kg and max. 158 cm EUR            125,-
USD/CAD   170,- 
EUR           250,-
USD/CAD  350,-
 24-32kg and **exceeding 158 cm EUR            225,-
USD/CAD   320,-
EUR           450,-
USD/CAD  650,- 

 

** For the acceptance of checked baggage a maximum weight of 32kg is applicable.
     For pieces of baggage  exceeding the maximum total dimensions of 158 cm
     (length + width + height) special transport conditions are applicable therefore
     prenotification at the time of booking is necessary.

 

A reduced charge for the second bag on following flights is applicable to
Economy Class passengers with a free bag allowance of 1 piece:

2nd bag, max. 23kg and max. 158 cm for tickets issued as of 01OCT2013
to/from Japan
EUR              75,-
USD/CAD    100,- 
JPY         9000.-*
2nd bag, max. 23kg and max. 158 cm  to/from/via USA, Canada, Mexico² EUR             75,-
USD/CAD   100,- 

* Only applicable to baggage check-in Japan. 
²Exception: between Canada and Great Britain EUR 50,- (CAD 100,-)  

Excess baggage fees - weight concept 

The fee for 1 kg of excess baggage depends on your route. The countries are assigned to different zones. The respective charges can be found here.


SPORTS EQUIPMENT 

Do you want to take your  sports equipment with you?  Due to capacity reasons we can only transport sports equipment which has been timely notified  by you for the entire journey . Please register your sports baggage under +43 (0)5 1766 1000 or via contact form.  We check, if the required service can be confirmed on the flights you have booked. This is also applicable for ski equipment irrespective of whether your ski bags are within your free baggage allowance or will be checked in as excess baggage. We ask for your understanding, that unregistered or unconfirmed sports equipment will not be accepted and that possible follow up costs like storage  have to be borne by you.

One set of ski- or snowboard equipment per person is free of charge on all flights operated by Austrian Airlines, except to/from/via USA.

Are you a HON-Circle Member, STAR Gold Card holder or Senator? If so, you are granted 1 golf bag free of charge.

Sports equipment is part of your free baggage allowance if its size with respect to number and weight  is within the stated limits. If the transport of your sports equipment is exceeding your free baggage allowance, excess baggage charges are applicable:

  • according to the sports equipment charges provided your sporting equipment is on this list and lies within the respective definition
  • according to the piece concept charges as documented above in case you want to take another sporting equipment or its contents lies beyond the specific definition.  

If applicable, in addition to this a Ticket Service Charge will be levied, the amount depends on the departure airport.

Dangerous goods & prohibited articles

Dangerous goods

Dangerous goods are articles or substances which are capable of posing a risk to health, safety, property or the environment.

Special regulations are applicable for the transport of these goods.


Do not carry the following dangerous articles in your baggage or on your person:

  • Disabling devices, e.g. mace, pepper sprays or similar containing irritant or incapacitating substances.
  • Elektro shock weapons
  • "Strike anywhere" matches
  • Blue flame or "Cigar"lighters, lighter fuel or lighter refills
  • Liquid oxygen devices
  • Alcoholic beverages exceeding 70 % alcohol by volume
  • Explosives, e.g. fireworks, ammunition with explosive or incendiary projectiles
  • Flammable or spontaneously combustible liquids or solids, e.g. fuel white gas, paint, solvents, alcohol exceeding  80 % by volume, charcoal lighter.
  • Oxidizing material, e.g. stain, bleaches
  • Organic peroxides, e.g. hardener for fiberglass
  • Toxic substances, e.g. pesticides, insecticides
  • Infectious substances, e.g. diagnostic specimens
  • Radioactive material
  • Corrosive material, e.g. Mercury
  • Magnetized material 

 

The following dangerous goods may be carried under special transport conditions:

  • Aerosols
  • Alcoholic beverages
  • Ammunition
  • Avalanche rescue backpack
  • Battery powered wheelchairs/mobility devices
  • Camping stoves and fuel containers
  • Cardiac pacemaker
  • Cigarette lighters
  • Consumer electronic devices with fuel cell systems or lithium/lithium ion cells or batteries
  • Diving lamps
  • Dry Ice
  • Dry Shipper (Insulated packaging containing refrigerated liquid nitrogen)
  • Energy efficient light bulbs
  • Fuel cell systems
  • Heat producing articles
  • Hair curlers containing hydrocarbon gas
  • Life jacket
  • Lithium ion batteries
  • Matches
  • Medical oxygen
  • Medicinal or toilet articles
  • Mercury thermometer or barometer
  • Non-flammable, non toxic gas cylinders
  • Oxygen or air cylinders for medical use
  • Portable medical electronic devices
  • Radiopharmaceuticals 
  • Security-type equipment such as attaché cases or cash boxes/bags etc.
    incorporating dangerous goods, such as lithium batteries and/or pyrotechnic material


    For details concerning the transport conditions click here.

Prohibited articles

The European Union defines articles in the Commission Regulation (EC) No 185/2010 of
04 March 2010, laying down measures for the implementation of the common basic standards on aviation security, which may not be transported in hand baggage or checked baggage:

Prohibited articles in hand luggage

Prohibited articles in hold (checked) baggage 

Customs

Import of meat, dairy products, etc.:

The EU has prohibited the import of meat and dairy products into the European Community unless they are submitted for veterinary control at a border inspection post – this is to contain the threat of foot and mouth disease and other infectious livestock diseases.